1. What information and resources are required to develop position descriptions, duties and general understanding of job roles within a workplace? Outline in detail any consultation processes that should occur, who you should consult with, and how these position descriptions could be implemented?
Following resources can be used to develop an effective position description
• Departmental representatives from may provide with helpful ideas based on their experience and information.
• The latest recruiting documents for jobs may help to write an effective, useful and comprehensive position description.
• Quality initiatives and process review knowledge can also be use to understand the flow of the work and how it interacts with …show more content…
2. What is the purpose of an Operational Plan? What information or resources are required to develop an Operational Plan for a business? In your response include the main requirements to effectively develop and implement an Operation Plan.
The Operational Plan provides the what, who, when and how much:
• what - the strategies and tasks that must be undertaken
• who - the persons who have responsibility of each of the strategies/tasks
• when - the timelines in which strategies/tasks must be completed
• how much - the amount of financial resources provided to complete each strategy/task
Although there are no fix requirements to develop an effective Operational Plan but they normally contain the following information:
• Specific goals
• Actions required to achieve goals
• Quality standards
• Human resources required
• Physical resources required
• Budget required
• An indication of how long goals will take to achieve
3. Outline the difference between a ‘Strategic Plan’ and an ‘Operational Plan’ and in your response indicate the importance of ‘people management’ in each of the Plans.
Strategic Plan Operation …show more content…
The operational plan is produced by the chief executive and staff of the organisation.
4. What are ‘performance indicators’? How can they be implemented and measured to ensure employees are working effectively within the business?
Key Performance Indicators, also known as Performance Indicators or Key Success Indicators (KSI), help an organization define and measure progress toward organizational goals. Once an organization has analysed its mission, identified all its stakeholders, and defined its goals, it needs a way to measure progress toward those goals. Key Performance Indicators are those measurements.
One of the steps effective management is continuous monitoring and reporting of the defined partial targets i.e. strategic goals which are achieved. KPIs serve to follow this phase of implementation of HR performance indicators. Measurement and implementation of following KPI may ensure the effectiveness of employee’s role in