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HRM notes
HRM
Explain why HRM is important
First – significant source of competitive advantage
Second, important part of organisational strategies managers have to think about their employees and relationships
Job design, job training, performance management
Way employees treat people significantly affects organisational performance, creating high-performance work practices

Describe the principal roles, functions and outcomes of HRM
Human resource management process – activities necessary for staffing the organisation and sustaining high employee performance
Job analysis – assessment that defines a job and behaviours necessary to perform a job, requires conducting interviews, engaging in direct conversation
Job description – a written statement of what the job holder does/how and why
Job specification – written statement of minimum qualifications a person must possess to perform a job successfully

Recruitment
Process of locating, identifying and attracting capable applicants to an organisation
Aims to increase pool of applicants, meet EEO requirements,
Internal – skills inventory (computer record system), job posting via bulletin boards
External – advertising, educational institutions
Selection – process of screening job applicants to ensure most appropriate candidates are hired
Validity and reliability (consistency in selection methods): interviews, reference checks, physical application tests
Employee learning and development
Orientation for new workers
Training, presentation, group-building methods, hands-on methods
Attempts to build results, return on investment, cognitive/affective outcomes, improve performance
Retaining competent, high performing employees
Performance management – process of establishing performance standards that are used to evaluate employee performance
Performance appraisal – how well an employee is doing his/her job
Performance feedback – data back to employees on effectiveness
Performance appraisal methods
Compensation and benefits
Base

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