OUTCOME 1
1.1 When going into a call the first thing that should be done is to get all the materials that you need together in order to provide care. For example, if someone is bed ridden and you are changing their pad then you will need to get the clean pad, carrier bag, toilet roll, baby wipes, towel, cream if applicable and usually the slide sheet ready. By not having everything ready you will have to stop what you are doing and go and get things. The individual during this time is rolled on their side and no doubt in some discomfort and delaying the proceedings to go and get things only increases this discomfort. After providing care all materials should either be disposed of or put away ready for the next use. Any soiled clothing or bedding should be changed and put into the washing machine ready for the next wash. When preparing food all dirty dishes should be washed, dried and put away so that they are ready for the next use and all kitchen surfaces should be wiped clean. Any foods that have been opened should be stored correctly either in the cupboard or fridge so that they do not go off and can be used again.
1.2 It is important that team members work together in the management of the environment and resources. The carers who go into the homes and provide care need to be considerate not only of the individual but also of the next carer who is going into that call by leaving the environment ready for use. Care managers need to respond immediately to any problems to ensure that carers can continue with their work without delays.
1.3 Any problems with the environment should be investigated to the extent that no harm comes to the person doing the investigation. For example , if the problems are related to something such as gas, or electricity then the gas or electric board should be called immediately as interfering with this could cause harm. If the problem is something