The journal I had chosen is “Minding the gap , identifying performances issues using the Human Performances Technology model (HPT) .” The purpose of this journal is to main a useful model for identifying and addressing employee performance issues in academic libraries , specifically in a Learning Commons . As we know , assessing and improving employee performance , especially library services are always challenging . However , HPT provides methods for evaluating human performances , such as the performance of employees at a service point , and , and provides method in fixing problems that are identified . Most of the time , training is always assumed solution for many performances issues , but HPT suggests that the training is not always the answer and provides a variety of the other solutions referred to intervention .
The HPT model created by the International Society for Performance Improvement (ISPI , 2010 a ) was used to evaluate employee performance at the service point in a newly created Learning Commons . Various interventions are also discussed the address performances issues in libraries. The HPT model may help librarians create measurable performance indicators which can be used to set standard of performances for employees. This model is useful for a combination of student workers, paraprofessionals and librarians. The HPT model comes from field of HPT , which is the combination of education , psychology and business . So , HPT is the process of identifying and analyzing the gap between current performances ( where one is ) and ideal performance ( where one wants to be ) using various tools such as models . Closing the gap can be done through a recommend solution called an intervention.
“Intervention” in HPT refers to a course of action taken to improve performance . Each stage of the HPT process helps one understand the behaviors of people in an organization and of the organization as a whole . HPT aims to analyze
References: 1. Human Resource Management Textbook 2. http://instructionmatters.blogspot.com/2010/05/addie-vs-hpt.html 3. http://en.wikipedia.org/wiki/Human_performance_technology 4. http://www.learning-theories.com/addie-model.html 5. http://onlinelibrary.wiley.com/doi/10.1002/pfi.4140410806/abstract 6. http://www.managersforum.com/rvastd/Resource/HPT%20Model%20-%20Color.htm 7. http://en.wikipedia.org/wiki/360-degree_feedback 8. http://ihashimi.aurasolution.com/addie_model.htm