Human resource management analysis and countermeasures about restaurant waiter
Human resource management analysis and countermeasures about restaurant waiter
I worked in a restraunt in China before I came to the United States. So I want to write some words about human resource management about restaurant waiter. With the development of economy, service industry has become the dominant industry in China, the number of waiter in catering enterprises grows increasingly. Restaurant industry is a labor-intensive service industry.It is very important for managers to manage waiters, but in reality, management concepts about restaurant waiter are backward, lack of scientific nature and don't pay attention to the incentive effect of restaurant waiter. Therefore, how to improve the level of human resource management for restaurant waiter from the perspective of modern human resources management is a worth considering question for us. characteristic of restaurant waiter in China
1. Most of waiters are young, generally come from the countryside. Due to the general requirements for catering industry about ages are not more than 25 years old, so waiters’ age is generally in their late teens or early 20 s. Currently, restaurant waiter usually was born around the year 1990, people who was born in city has lower income pressure than people who was born in countryside, most of people who was born in city are reluctant to engage in the waiter's work, so most waiters are generally from poor areas, young people in these areas drop out of high school and did not to go to college, the first choice about working for those parts of people is service industry.
2. Their degree is low, the overall quality is not high. According to social human resources related survey data, restaurant waiter with junior high school degree or below accounted for about 24% of the total; waiter with high school education accounted for about 71% of the total; waiter with college degree (including education degree)accounted for about 4. 66% of the total; waiter with Bachelor's degree
I worked in a restraunt in China before I came to the United States. So I want to write some words about human resource management about restaurant waiter. With the development of economy, service industry has become the dominant industry in China, the number of waiter in catering enterprises grows increasingly. Restaurant industry is a labor-intensive service industry.It is very important for managers to manage waiters, but in reality, management concepts about restaurant waiter are backward, lack of scientific nature and don't pay attention to the incentive effect of restaurant waiter. Therefore, how to improve the level of human resource management for restaurant waiter from the perspective of modern human resources management is a worth considering question for us. characteristic of restaurant waiter in China
1. Most of waiters are young, generally come from the countryside. Due to the general requirements for catering industry about ages are not more than 25 years old, so waiters’ age is generally in their late teens or early 20 s. Currently, restaurant waiter usually was born around the year 1990, people who was born in city has lower income pressure than people who was born in countryside, most of people who was born in city are reluctant to engage in the waiter's work, so most waiters are generally from poor areas, young people in these areas drop out of high school and did not to go to college, the first choice about working for those parts of people is service industry.
2. Their degree is low, the overall quality is not high. According to social human resources related survey data, restaurant waiter with junior high school degree or below accounted for about 24% of the total; waiter with high school education accounted for about 71% of the total; waiter with college degree (including education degree)accounted for about 4. 66% of the total; waiter with Bachelor's degree