Step 2: Review the need for the position and to fill the vacancyAs the position is a full time position it is important that it is filled. The hotel relies on receptionists for guest check ins and check outs and also the basic running of the hotel. The Crowne plaza has 295 rooms, so it is important there is staff available as the hotel is constantly busy. The hotel relies on 4 fulltime and 4 casual receptionists.
The need for the new full time receptionist is high and as front office manager, the budget needs to be reviewed before hiring a new staff member. If staffing costs are too close to the budget a part-time or casual may be required or if the staffing costs are well under budget the full time position can be filled.
The current requirement for the position is needed and will be needed in the future as there may be long term staff members taking holidays, staff retiring or unexpected staff changes. The hotel has a relatively high occupancy rate year round, this is good for the business as the
References: uman resources service center, recruitment and appointment, viewed 18/08/2008, http://www.hr.ecu.edu.au/rec/html/step-by-step_recruitment_guide_1.cfmRaymond. J Stone (2008) 'Human Resource Management 6th edition, John Wiley and Sons, AustraliaDan Ward, Human Resource Planning, 01/03/1996, viewed 18/05/2008 http://www.allbusiness.com/human-resources/568478-1.html