Hyden Case Study
Case Study: "Fran Hayden joins Dairy Engineering"
Case Study Discussion Questions
1. Analyse the problems in this case in terms of what you know about workplace emotions and attitudes.
Firstly, when Fran was offered to attend the workshop in Auckland, she identified a great opportunity for her professional development. However, she didn’t asked for permission to her direct boss and this certainly caused a series of incidents afterwards. Fran probably acted motivated by her emotions rather than doing a logical analysis. She should have thought making a rational decision that didn’t involve her in troubles.
Nevertheless, the most important source of problems in Dairy Engineering is the managers personalities. Fran’s supervisor, Peter, has a tendency to experience more negative emotions and it clearly has an effect on employees’ attitudes. What Fran suffered was stress caused by psychological harassment from Peter. The treatment she received was inappropriate and undermined her dignity. On the other hand, Rob is an unassuming person and it is difficult to trust in his word. He is one of the chief managers but he lacks of abilities to manage the social issues presented in this company’s case.
In addition, another problem that Fran personally experienced was job dissatisfaction. Because of the unsatisfactory situation, she tried to get away being transferred to another unit or had to simply resign. She also found that there were little to do and her duties were not for a professional with a degree, which is another reason for job dissatisfaction.
Moreover, Mike’s revision plans for the Big Brother project were stolen by his boss, Peter. This is another issue because it is unethical and employees might not trust in their own boss. Thus, they are discouraged to contribute with personal ideas and also this kind of actions does not help to build organisational commitment. Similarly, it seems that the workshop report prepared by Fran was probably needed for
Case Study Discussion Questions
1. Analyse the problems in this case in terms of what you know about workplace emotions and attitudes.
Firstly, when Fran was offered to attend the workshop in Auckland, she identified a great opportunity for her professional development. However, she didn’t asked for permission to her direct boss and this certainly caused a series of incidents afterwards. Fran probably acted motivated by her emotions rather than doing a logical analysis. She should have thought making a rational decision that didn’t involve her in troubles.
Nevertheless, the most important source of problems in Dairy Engineering is the managers personalities. Fran’s supervisor, Peter, has a tendency to experience more negative emotions and it clearly has an effect on employees’ attitudes. What Fran suffered was stress caused by psychological harassment from Peter. The treatment she received was inappropriate and undermined her dignity. On the other hand, Rob is an unassuming person and it is difficult to trust in his word. He is one of the chief managers but he lacks of abilities to manage the social issues presented in this company’s case.
In addition, another problem that Fran personally experienced was job dissatisfaction. Because of the unsatisfactory situation, she tried to get away being transferred to another unit or had to simply resign. She also found that there were little to do and her duties were not for a professional with a degree, which is another reason for job dissatisfaction.
Moreover, Mike’s revision plans for the Big Brother project were stolen by his boss, Peter. This is another issue because it is unethical and employees might not trust in their own boss. Thus, they are discouraged to contribute with personal ideas and also this kind of actions does not help to build organisational commitment. Similarly, it seems that the workshop report prepared by Fran was probably needed for