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IMP Case Analysis

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IMP Case Analysis
IMP Case Analysis

Pete Garcia

BUS680: Training and Development
December 14, 2014 Dr.: Amy Hakim
Ashford University

IMP Case Analysis

1. Would a TNA be needed in this situation? Why or why not? If yes, who would you want to talk to?

When it comes to (TNA) training needs analysis being needed for the IMP situation, I believe that it is necessary. For example, being that there is a division difference in the company that requires an individual’s prerequisite to uphold an essential ability to execute the projected labor, which adheres to the correspondent unit. The key importance role of TNA is that it detects any training crack that is in presence and connected to its training need fundamentals. Therefore, with noting all these factors, we must remember that this type of training will also be obtainable to workers that are in different units with in their correspondent company even after the fact that fairness is not highlighted in that particular method of training. Nevertheless, it is important to talk to the North America’s international Airports, H.R manager in regards to the training needs analysis. The reason why we need must communicate with the H.R manager is due to that Mr. Pettipas needs to fellow his chain of command, which in all entails adhering to his organizations H.R manager.

2. Based on the case as presented earlier, what KSAs need to be trained?

Based on the case analysis of IMP presented earlier, there are a few knowledge, skills, and abilities, which have to be adhere to when training new or existing employees from those correspondent units. Let us further explore, first we come across anger management issue, which involved Mr. Pettipas, so we must establish control of Mr. Pettipas anger, thus ability to control anger becomes apparent. Another form includes having the right set of technician skills. Ms. Dillan was missing this knowledge, which was required during the technician-working phase in the



References: Blanchard, P.N. & Thacker, J. W. (2013). Effective Training: Systems, Strategies, and Practices (fifth Ed). Upper Saddle River, N.J: Prentice Hall. ISBN: 9780132729048

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