1. Preamble
Every organisation does have its own organisational culture which is unique to other organisations. Organisational culture is an important aspect for strategic managers as it has a bearing to the success of the organisational goals. In light of this managers need to ensure that the organisational culture is strategy supportive. In this paper the writer seeks to critique Cool Ice (Pvt) Ltd organisational culture with recommendations where necessary.
Cool Ice (Pvt) Ltd is a company that manufactures ice. The company started operating at the end of 2007. The head office is situated in Msasa, Harare. The company manufactures ice blocks and ice tubes. The products are packaged in 2.5kg, 4kgs and 8kgs packs and are distributed direct to retailers that have been contracted by the company. These distributors have storage facilities that are provided by the company. Delivery sales representatives do the selling of ice. Despite the fact that the product can be distributed to our clients, some can come direct to the factory and buy through our sales office. 2. Introduction
Hodgetts and Luthans (1997) defined culture as the acquired knowledge that people use to interpret experiences and generate social behaviour. This knowledge forms values, create attitudes and influences behaviour. Kereitner and Kinicki (2004) in agreement further points out that culture is shared by all members of the society.
Above all, culture brings people together in a society. Organisations are similar to society in the sense that they constitute a group of people who distinguish themselves by clear boundaries from other work groups. Through working together, people gradually develop their own way in achieving unitary objectives by adapting to, while being adopted by other people in the organisation Willan and Hunger (2003).
Organisational culture is concerned with the subjective aspect of what goes on in organisations. Culture presents the “social
References: 1. Armstrong M (2009), Armstrong’s Handbook of Human Resources Management Practice, 11th Edition, Kogan Page, London. 2. Cullen J.B and Parboteeah K. P (2010), International Business. Strategy and the Multinational Company, Teylor and Francis, USA. 3. Fitzgerald W.Z.F (1994), Organisational Behaviour: Core Concepts and Application, John Wiley and Sons, Australia 4 5. Hodgetts R.M and Luthans F (1997), International Management, 3rd Edition, McGraw Hill, New York. 6. Jobber D (2010), Principles and Practice of Marketing, 6th Edition, McGraw Hill Education, Bershire. 7 8. Katzenbach J and Smith D (1993), The Magic of Teams, Harvard Business School Press, Boston. 9. Kereitner R and Kinicki A (2004), Organisational Behaviour, 6th Edition, McGraw Hill, USA. 10. Kotler P and Armstrong G (2004), Principles of Marketing, 10th Edition, Prentice Hall, New Delhi. 11. Meyer M, Ashleigh M, George J.M and Jones G.R (2007), Contemporary Management, European Edition, McGraw-Hill, New York. 12. Rollinson D and Broadfield A (2002), Organisaional Behaviour and Analysis - An Integrated Approach, 2nd Edition, Pearson Education Limited, England. 13. Shaw R.B (1997), Trust in the Balance, Jossey-Bass, San Francisco. 14. Stoner J.A.F and Freeman R.E (1992) Management, 5th Edition, Prentice-Hall, New Jersey. 15. Wheelen T.L and Hunger J.D (2003), Concepts in strategic Management and Business Policy, 8th Edition, Pearson Education, India.