Impact of Technological Advancement on Business Communication(How Internet, Sms, Voice Mail, Etc Effect Communication in Organizations)

IMPACT OF TECHNOLOGICAL ADVANCEMENT ON BUSINESS COMMUNICATION

SUBMITTED TO:- SUBMITTED BY:-
Mr. RAHUL SHALINI PANDEY

Impacts of Technology on Communication Technology has brought forth a revolutionary transformation in the way we communicate with each other. As we progress through the information age, various technological devices such as the television, hand phones, and personal computers have come and established themselves in our everyday lives.This has definitely influenced interpersonal communication in many ways, both positive as well as negative. It can’t be denied that using technology in communication today is the order of the day. It has become a necessity to an extent that many people and businesses can’t survive without it. For this reason, it has exhibited various impacts which are both positive and negative on personal, professional and ethical issues in the community. The implication of technology on the personal lives of individuals can be easily seen.It is apparent that technology has improved the lives of people since they are able to communicate online without writing letters and even using the telephones to do it like the olden days. Today,individuals are able to chat live through Voice over the Internet Protocol (VOIP) conversation, and also through the instant messages (IM). This has enabled even students to discuss over the internet without any harm hence better life style in studies. In turn minimized the cost of traveling and saved them energy. Again, personally, people have been able to get crucial information from the net, for example, information on the daily occurrences. Individuals have benefited on the reduced cost of communication due to day to day improvement of technology. Besides, it has enabled people to interact with different people from all walks of life thereby improving their social life. With the invent of internet, the world has effectively become an interconnected global village. People from all corners of the world are able to easily converse with each other quickly and easily through cyberspace. The internet has also affected the way how couples are formed. Couples are now commonly paired through dating websites using computer match ups. Chat rooms have become a common form of interaction between people as well, replacing a face-to-face meet up. The internet has indeed changed the way people socialize. Although this has broadened the social circle of many people somewhat, couples are unable to meet face to face and this has many implications. Each individual has only the information which the other person decides to release. This may cause both parties to have unrealistic expectations about Email has established itself as a fast, free and convenient method to send messages, replacing traditional mail in the process. The internet has indeed made it easy and convenient for people to keep in touch with one another. In relation to profession, technology has also played a very vital part in improving businesses. In the business world, deals can be made through emails and video conferencing, and mobile phone technology has made it possible for people to check and send messages on the go, allowing us to be connected 24-7. This is to say, efficiency has been observed in various companies that have successfully employed the use of every new technology that arise. For instance a lot of activities have been conducted through online communication. The days of writing memos are gone in most modern companies. This is because managers are able to organize and maintain the company’s activities through sites like skype and others. It means that even when the manager is away nothing comes to a stand still. Apart from management of companies through the internet, it is easier for them to advertise themselves online such that people are able to read their brochures online instead of moving all the way to the company. Also, recruitment of employees can be done online. This saves time and energy of both the applicant and the recipient who was earlier required to either post the application or present it in person. The employer is also saved from manually going through the papers of the applicant. In other words, professionally, technology has become cost effective to everyone. However, technology has not only exhibited positive results but it has also brought some unethical behaviors on the society. This is apparent in both the individuals and even in business related areas. In the office, despite all the advantages offered by technology as mentioned earlier, there are many negative implications to be considered as well. Simple messages which used to be delivered face-to-face are now being sent through impersonal means such as email. This has effectively reduced socialization within the office, thus contributing to the weakening of bonds within the workplace. In addition, the convenience of emails and video conferences, just cannot entirely replace the feeling and warmth of a person's handshake or presence. Deals may be negotiated through emails, but many businessmen today will still want to view their business partners face-to-face in order to size their potential partners up before committing to any deals. According to government figures from the Office of National Statistics in the United Kingdom, on average, adults in Britain spend - 41.5 days a year online at their computers. Bloggers whom are increasingly common today probably spend lots more time online. Researchers have noted that many people lie through phones and even email. They have found it easy to lie when they are not in face to face contact. This is in fact a very big vice according to the societal ethics. The practice has since broken relationships especially the married couples who sometime have caught their spouses red handed. In addition to this, lying has cost other people their jobs especially when they have been trapped by their bosses. A lot of fake materials have also been produced using technology, thereby destroying market for original products. This has since made people and companies incur undeserved losses which has in turn led to closure of companies hence loss of jobs. For instance, in the music sectors, a lot of piracy is experienced in the society because people find is as a simple way of making money without much sweat. Other illegal businesses have also been introduced as a result of the improving technology. People have been able to make illegal deals through phones and even internet. This has also reduced the communication between parents and their children due to the lack of quality time spend together. The bond is weakened as compared with previous generations and this has a profound impact on society as a whole. It is apparent that technology has brought a very big impact as far as persons, professions and ethical issues are concerned. It can be said to be a good discovery as well as a dangerous discovery. In conclusion, we are now more connected in today's globalized world, but are ironically more isolated from our friends and family as a result of the new technologies from the information age. The ease of communication may have been improved but our lives have become more impersonal as a result. Technology has indeed made tremendous impact on society as well as on interpersonal communication.