Impact of Training programs its effect on ROI in banking industry in Jaffna in Sri Lanka
2. INTRODUCTION :
Training & Development is the field which is concerned with organizational activity aimed at bettering the Performance of individuals and groups in organizational settings. There is currently a great deal of discussion on calculating the return on investment (ROI) in Training. ROI is important because it helps to understand whether the training has had an effect on the bottom line of the business—and it helps us to convince decision makers that they should invest in training.
Training and Development efforts are big business in the world, with the amount of money spent increasing yearly. However, changes in the economy and declining profit margins are prompting many businesses question the value of their training investment.
Now a day, In Jaffna there are more banks available to provide financial services for people competitively. So banks provide training and development programs to improve the workers’ skills and abilities. An important problem is that return on investment from training programs is typically unknown. More specifically, the results of training and development programs are not evaluated in terms of their effect on business results. The impact of training and development on organizational profitability is difficult to evaluate and often not attempted. The benefits of programs are often subjective and difficult to quantify in monetary terms. Benefits also accrue over time and the optimal point of time to evaluate is ambiguous. Because of the lack of evaluation, the effort put into developing human capital is often seen as an expense and not an investment.
This study will establish a direct link among investment in training, employees and organization performance.
3. JUSTIFICATION FOR SELECTION OF TOPIC
Training Evaluation is a very important stage for a successful Training and Development program, this
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