Importance Of Total Quality Management In Education
Introduction
Total Quality Management is a management approach that originated in the 1950’s and has steadily become more popular since the early 1980’s. It is a method by which management and employees can become involved in the continuous improvement of the production of goods and services.
It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices. Quality is at the top of most agendas and improving quality is probably the most important task facing any institution. However, despite its importance, many people find quality an enigmatic concept. It is perplexing to define and often difficulty to measure. One person’s idea of quality often conflicts with another and, …show more content…
To be appropriate in the educational context a quality framework must concern itself with teaching and learning. As has pointed out in a higher education context, ‘what students learn are the most critical element of educational quality and one that has been virtually ignored on both sides of the Atlantic’. The delivery of learning to students, who are the primary customers of the process, must therefore form the central focus of the framework. Devising a quality framework will require an institution to define its own standard for the principal attributes of quality and setting up arrangements for achieving …show more content…
In the Gurukula system, students lived with the Guru in his family until the time they completed their study. The Gurukula tradition of total quality was successfully transferred to the early Indian Universities like Nalanda and Takshasila. The expertise of visionaries also in institutional planning should be a part of planning the academic curriculum. Quality education in schools will lead to qualified human resources moving to higher education and in their producing highly qualified manpower for demanding careers (Barnett,
Total Quality Management is a management approach that originated in the 1950’s and has steadily become more popular since the early 1980’s. It is a method by which management and employees can become involved in the continuous improvement of the production of goods and services.
It is a combination of quality and management tools aimed at increasing business and reducing losses due to wasteful practices. Quality is at the top of most agendas and improving quality is probably the most important task facing any institution. However, despite its importance, many people find quality an enigmatic concept. It is perplexing to define and often difficulty to measure. One person’s idea of quality often conflicts with another and, …show more content…
To be appropriate in the educational context a quality framework must concern itself with teaching and learning. As has pointed out in a higher education context, ‘what students learn are the most critical element of educational quality and one that has been virtually ignored on both sides of the Atlantic’. The delivery of learning to students, who are the primary customers of the process, must therefore form the central focus of the framework. Devising a quality framework will require an institution to define its own standard for the principal attributes of quality and setting up arrangements for achieving …show more content…
In the Gurukula system, students lived with the Guru in his family until the time they completed their study. The Gurukula tradition of total quality was successfully transferred to the early Indian Universities like Nalanda and Takshasila. The expertise of visionaries also in institutional planning should be a part of planning the academic curriculum. Quality education in schools will lead to qualified human resources moving to higher education and in their producing highly qualified manpower for demanding careers (Barnett,