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Miriam Marrinan
BSBMGT516C
Facilitate continuous improvement
Contents:
1. Introduction
2. Continuous improvement criteria
3. Recording team performance
4. Communication
5. Area for improvement
6. Conclusion
Introduction:
Organisations use continuous improvement approaches to enhance their operations and plot a course towards excellence and sustainability. Central to an organisation’s ability to continuously improve is a culture which encourages innovation and action. The manager plays an important role in establishing and maintaining this culture.
Continuous improvement criteria:
There are five essential elements to productivity and continuous improvement such as: role clarity- descriptions of what to do correct job placement - job satisfaction fosters an attitude in workers to want to do their job well competency - people being properly trained to do their job well systems support - information systems and technology so that workers have the chance to do their jobs well
Effective leadership and guidance.
Some of the key criteria that can be used to measure continuous improvement achievements within a team include:
Internal communication policies, procedures and/or protocols.
Documented internal communications framework.
Documented meeting schedule.
Documented terms of reference for key communication forums.
Meeting agendas, minutes and action items.
Communication documents.
Staff awareness of internal communication mechanisms relevant to them.
Staff confirmation that communication forums occur as scheduled.
Continuous Improvement Measurements can be used to identify defect sources, process