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Individual Analysis Paper on Organizational Behaviour

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Individual Analysis Paper on Organizational Behaviour
Individual Analysis Paper

Albert Sherman

September 30, 2011

MGMT 320-52

Robert J. Niemi, Ph. D

1. What is the brief history of the company and its line of business is it involved in?
Background/History:
The field of Social Services happens to be one of the many areas in the State of Minnesota that provide serves to people with Developmental Disabilities and also mental health/behavioral. It can be further complicated by the overwhelming number of service options, multiple home care companies and other people’s opinions of what’s best.
Seeing the need to serve these people Jamie Fenh was move to establish a company that will meet the needs of these people. Thereby in 2003 Pinnacle Services (PS) was founded to be a part of that industry catering to these people. PS compassionately responded to the need for assistance by offering an array of home care services. Its mean mission is to ensure that quality services are provided to the consumers they serve, so that those consumers may achieve their full potential and realize their dreams. PS sets out to achieve this mission by utilizing, investing, and celebrating their consumer’s needs, dreams, and choices in regards to where they live, learn, work and play.
PS provides innovative support to help people achieve their personal goals and improve the quality of their lives. Their services are flexible. They meet each individual’s needs for design, delivery and level of support. It is PS’s goal to help the people they serve attain their highest level of achievement. They support them and their families in meeting their needs and accomplishing their goals. In addition, Pinnacle Services brings cultural diversity, consumer satisfaction, person-centered services, high standards and proven quality to the consumers they serve. Its competencies are to have the benefit of a shared administrative, highly motivated team with years of experience and knowledge to draw on.
PS seeks to empower people to achieve



References: http://www.pinnacleservices.org/about-us/

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