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4 BCOM/275
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6 Due: May 19, 2014
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8 Randi Barnes-Plante
Individual Demonstrative Communication
We need to hear and be heard, in fact I 'm told that humans most enjoy hearing the sound of their own name. I 'm sure that’s true for the most part, however I do recall many times hearing my name and not wanting to hear what I heard because of the way it had been said.
"The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them." (Ralph Nichols)
Communication is more than just sending and receiving messages, it is shared understanding between the sender and receiver of the message sent. (Page 5 Para. 3. Communication in the Workplace by Cheeseboro, O 'Connor and Rios. Prentice-Hall)
The more obvious forms of communication are verbal and written however we will consider here only the less obvious forms of demonstrative communication, these being nonverbal and unwritten. Demonstrative communication includes body language, gesture, tone of voice, and facial expression. Unwritten and unstated demonstrative communication makes up most of the messages we send.
Demonstrative communication, nonverbal and unwritten Facial expression, tone of voice, body language and gestures are all nonverbal although tone of voice while audible, is heard but not verbally stated as the words of the message are. These nonverbal and unwritten expressions can show we’re glum and bored or energized, focused and attentive, happy, sad, troubled, mortified, angry or ecstatic, a plethora of potential messages without a word. Nonverbal communication can be defined as “all types of communication that don’t involve the exchange of words” (Rogers & Seinfatt, 1999, p. 67) Demonstrative expressions convey meaning and can communicate both from the sender to the receiver and in response from the receiver who’s listening. We communicate
References: Thomas Cheeseboro, Linda O 'Connor and Francisco Rios (2010). Communication in the Workplace Brooke Noel Moore and Richard Parker (2012). Critical Thinking Dr. Guffey’s Listening Quiz retrieved from Cengage website: www.cengage.com/resource_uploads/static_resources/0324223048/7346/listen_quiz.html Terri Morrison and Wayne A. Conaway (2006). Kiss, Bow, or Shake Hands (The Bestselling Guide to Doing Business in More than 60 Countries)