Carlos Montoya
OI 361
May 24, 2013
Rodney Cooper
Individual, Organizational Transformation Q & A
1. Characterize the roles of incentives, training, and education in promoting innovation in your organization?
I work in the hospital sector and this sector we find that innovation in hospital are the best tool to account for the difference and be the number one with respect to the competition. To achieve this objective, all employees should receive training commensurate with their work to give good service to users, also must be prepared to take at certain times, important decisions and autonomous, ie not be seeking approval from managers. This autonomy will allow such processes become faster and more efficient because there is a time savings that will encourage the user to save the life of a person, but also to the company because saving time is represented in monetary gain . The recognition that can be obtained by the patients is very important both for the company and for the employees and bosses, because this kind of recognition brings tangible rewards that are given to the employee of the, bonds internally in the company, but the most important of all is to see that thanks to a good job patients always get a big smile on his face and pride himself in knowing that the work was fulfilled.
2. Role of leadership in creating, managing, and sustaining innovation in your organization?
The first thing to understand is the difference between a regular employee and a leader, to become leader should be trained and should be an example for the people who work and those who make up your team, so the qualities that are looked for in a leader by employees are to be efficient, safe, consistent, capable of taking decisions and that is always at the right time with the solution to the problem. On the other hand the leader must always be open to give the necessary support and show employees that their leader cares for