BUS 309/Spring 2013
E-portfolio Assignment
Due Date: May 9th 2013
This assignment is designed to increase your knowledge about managing diverse employees in a multicultural business environment. Please refer to chapter 5 from your textbook and answer the following questions:
Choose one correct answer:
1. The diversity of the workforce is ____________________; the diversity of suppliers and customers is __________________.
A) Increasing; increasing
B) Increasing; decreasing
C) Decreasing; increasing
D) Decreasing; decreasing
E) Decreasing; staying the same
2- Samantha, who runs her own small business, treats all her employees, customers, and suppliers fairly, regardless of their age, gender, or ethnicity. She is acting in the _________ role by doing this.
A) Decision-maker
B) Liaison
C) Leader
D) Figurehead
E) Negotiator
3- A manager who is effectively managing diversity in the disseminator role would:
A) Develop new ways to manage diversity
B) Take quick actions to manage conflict arising from diversity
C) Evaluate how fairly employees are being treated
D) Communicate to employees about diversity policies
E) None of the above
4- Justin, a Human Resources Manager for XYZ Company, commits 20% of this year's budget to develop a new program for valuing diversity in the company. He is acting in the ________ role.
A) Resource allocator
B) Entrepreneur
C) Monitor
D) Negotiator
E) Disturbance handler
5- A manager who is effectively managing diversity in the liaison role would:
A) Convey how valuable a goal effective management of diversity is
B) Serve as a role model for treating others fairly
C) Help diverse individuals to coordinate their efforts
D) Support diversity initiatives in the wider community
E) None of the above
6- A top manager giving a speech to employees about the importance of diversity is acting as a:
A) figurehead
B) Leader
C) Liaison
D) Entrepreneur