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Informatie Management
Does Telework increase productivity?

Assignment 2: The proposition

Bachelor Thesis “ Does Telework increase productivity”
Erasmus University Rotterdam

Boudewijn Schuitmaker 348393bs
Robin Kettenes 335450rk
Marlot Sep 337273ms

Bachelor Thesis “Does Telework increase productivity
Erasmus University Rotterdam
Team: Group 6 (BA-02-06)
Assignment number: 9
Date: 13-06-2012

Disclaimer:

“This document is written by Marlot Sep, Robin Kettenes and Boudewijn Schuitmaker, who declare that each of them takes responsibility for the full contents of the whole document. We declare that the text and the work presented in this document is original and that no sources other than mentioned in the text and its references have been used in creating it. RSM is only responsible for supervision of completion of the work but not for the contents.”

Index

Summary of the research proposal 4 1. Preface 6 2. Abstract 7 3. Introduction 8 4. Literature review 12 5. Methods 17 6. Results 19 7. Discussion 26
Appendix 28
Bibliography 35

* Summary of the research proposal

In this chapter a summary of the research proposal can be found.

Summary | | Name instructor | Dhr. Nick van der Meulen | Team number | 6 | Name student 1 | Robin Kettenes | Name student 2 | Boudewijn Schuitmaker | Name student 3 | Marlot Sep | Proposition | Telework will lead to an increase in productivity | Focal unit | Employees who perform their work at other places than at the office itself, for at least one day a week | Theoretical domain | All employees who work at other places than at the office itself, for at least one day a week, in the Netherlands. | Concept 1 | Telework | Concept 2 | Employees’ Productivity | Type of relation | Causal | Minimum size of the effect for having managerial relevance | The minimal size of effect for having managerial relevance is 20 % increase of productivity. | Typical parameter of effect



Bibliography: Apgar, M. 1998, "The alternative workplace: changing where and how people work", Harvard Business Review May- June, , pp. 121-136. Bailey, D.E Bailyn, L. 1989, "Toward the perfect workplace", Communications of the ACM, vol. 32, no. 4. Bailyn, L Baruch, Y. 2000, “Teleworking: benefits and pitfalls as perceived by professionals and managers”, New Technology, Work and Employment, vol. 15, no. 1, pp. 35-49 Bongsik, S., Sheng, O Butler, K.M. 2011, "Teleworkers confess biggest at-home distractions", Editor in Chief, employee benefit news, . Calnan, C Cassiani, L. 2000, "Teleworkers happy but no more productive", Canadian HR Reporter, vol. 13, no. 19, pp. 2. Di Martino & Wirth Dubrin, J. 1991, "Comparison Of The Job Satisfaction and Productivity of Telecommuters versus House Employees: A Research Note on Work in Progress", Psychological Reports, vol. 68, pp. 1223-1234. Fonner, K.L. & Roloff, M.E. 2010 “ Why Teleworkers are More Satisfied with Their Jobs than are Office-Based Workers: When Less Contact is Beneficial”, Journal of Applied Communication Research Publication Frolick, M.N., Wilkes, R.B Gordon, G.E. 1997, , The Last Word on Productivity and Telecommuting [Homepage of Gil Gordon Associates], [Online]. Available: http://www.gilgordon.com/downloads/productivity.txt [2012, 3/5]. Hak, T Hamilton, C. 1987, " Telecommuting", Personal Journal, , pp. 90-101. Harpaz, I Hartman, R. I. & Stoner, C.R & Arora, R. 1991, “An investigation on selected variables affecting telecommuting productivity and satisfaction, Journal of Business and Psychology, vol. 6, no. 2 Hartman, R Lee, S.Y. & Brand, J.L. 2005, “Effects of control over office workspace on perceptions of the work environment and work outcomes”, Journal of Environmental Psychology, vol. 25, pp: 323-333. Lee, S.Y. & Brand, J.L. 2010, Can personal control over the physical environment ease distractions in office?, Ergonomics, vol 53, no 3, pp Madsen, S. 2003, "The Benefits, Challenges, and Implications of Teleworking ", Literature Review, vol. 9. McKee, K Moody, H.G. 1986, "Homework", Information Strategy: The Executive’s Journal, , pp. 20-23. Neufeld, D.J Newman, S. 1989, "Telecommuters Bring the Office Home", Management Review, vol. 78, no. 12, pp. 40. Nilles, J.M Olson, M. 1989, "Work at Home for Computer Professionals: Current Attitudes and Future Prospects", ACM Transactions on Office Information Systems, vol. 7, pp. 317-338. Olson, M Pearlson, K.E. & Saunders, C.S. 2001, “There 's No Place like Home: Managing Telecommuting Paradoxes” The Academy of Management Executive, vol. 15, no. 2, pp 117-128 Spira, J Wilson, 2004, “Gender and teleworking identities in the risk society: a research agenda”, New Technology and Work employment, vol. 19, no. 3, pp: 207-221 --------------------------------------------

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