Input Transformation Output Mode
Concepts of Managing Operations
Lesson 1: Operations function & evolution of POM
Learning Objectives
After reading this lesson you will be able to understand ▪ Operations system in manufacturing and service organizations ▪ Conversion process ▪ Historical evolution of POM
I welcome you all and hope you have an eminently enjoyable and enriching experience.
With that, I seek your permission to get on with the proceedings.
Here we go.
An Overview
To put the things in the right perspective, let me start by giving you an overview ( the shape things to come. At the onset of the 1980s, while Japan 's productivity continued its healthy surge the leaders business and government worldwide were alarmed that productivity" stagnating in the United States.
What had happened to the giant of commerce and industry? What led to its lethargy? What have we learned in the ensuing years? What can be done to restore its stately posture? Answers to these questions reside in the way we manage our organizations and their operations.
While U.S. productivity waned, Americans grew increasingly concerned about other related issues: maintaining adequate energy sources, protecting the environment and meeting the demand for goods and services at home and abroad. These facts continue to impose complex demands on our organizations. Today management faces unparalleled challenges from a society more educated, affluent, demanding, and concerned than ever before, and from international competition keen than ever before. Never before have this challenges-and and the cost of failure-been greater.
What is operations system?
Let us now turn our attention to an operating system.
Can you define it?
Well, essentially two characteristics.
Part of an organization. Produces the organization 's physical goods and services
Let us first understand the reasons for what
Lesson 1: Operations function & evolution of POM
Learning Objectives
After reading this lesson you will be able to understand ▪ Operations system in manufacturing and service organizations ▪ Conversion process ▪ Historical evolution of POM
I welcome you all and hope you have an eminently enjoyable and enriching experience.
With that, I seek your permission to get on with the proceedings.
Here we go.
An Overview
To put the things in the right perspective, let me start by giving you an overview ( the shape things to come. At the onset of the 1980s, while Japan 's productivity continued its healthy surge the leaders business and government worldwide were alarmed that productivity" stagnating in the United States.
What had happened to the giant of commerce and industry? What led to its lethargy? What have we learned in the ensuing years? What can be done to restore its stately posture? Answers to these questions reside in the way we manage our organizations and their operations.
While U.S. productivity waned, Americans grew increasingly concerned about other related issues: maintaining adequate energy sources, protecting the environment and meeting the demand for goods and services at home and abroad. These facts continue to impose complex demands on our organizations. Today management faces unparalleled challenges from a society more educated, affluent, demanding, and concerned than ever before, and from international competition keen than ever before. Never before have this challenges-and and the cost of failure-been greater.
What is operations system?
Let us now turn our attention to an operating system.
Can you define it?
Well, essentially two characteristics.
Part of an organization. Produces the organization 's physical goods and services
Let us first understand the reasons for what