Kudler Fine Foods is an upscale specialty food store, servicing the fine food connoisseur from their three California locations. Kudler’s business objective is to maximize profits by offering the highest quality products to its customers at competitive prices. In reviewing the data on the organization through the website, this paper discusses the organizational culture and structure, the leadership style and its effects on the company and the employees’ motivation, and the external and internal forces of change. A review of the organization will provide an insight to its ability to maintain success as forces of change are experienced.
Readiness for Change: An Assessment of Kudler Fine Foods Kudler Fine Foods is the product of an inspiration. Tired of trying to locate gourmet foods for her own cooking, Kathy Kudler decided it was time to create her own one-stop shopping store for specialty foods and spirits that everyone in search for high-end foods would find not only convenient, but affordable as well. Kudler Fine Foods has demonstrated its ability to establish itself in the specialty food industry, however, it must be able to adapt to changes, both internal and external. A review of the company culture and leadership ship style will provide an insight to its ability to maintain success as forces of change are experienced.
Organizational Culture There are three organizational cultural views that are present in Kudler Fine Foods, the visible culture, the espoused culture, and the core beliefs. The visible culture is defined as how the company is viewed from outside the company, ie. what is heard, seen, or discussed about the company. The Kudler Fine Foods philosophy is “…highly satisfied employees create highly satisfied customers, so we intend to provide a total rewards system that is above the market.” (Kudler Fine Foods – Policies & Procedures, 2005), and is demonstrated by the awards that are given to employees for outstanding
References: (2005). Kudler Fine Foods. Retrieved February 10, 2007, from University of Phoenix Virtual Organizations Web site: https://ecampus.phoenix.edu/secure/aapd//CIST/VOP/Business/PortBus.htm Gomez-Mejia, L. & Balkin, D. (2002). Management and its Evolution (8th ed), New York: McGraw-Hill. Retrieved February 9, 2007, from the University of Phoenix resource library. Gomez-Mejia, L. & Balkin, D. (2002). Managing Organizational Culture and Change (8th ed), New York: McGraw-Hill. Retrieved February 9, 2007, from the University of Phoenix resource library.