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Intercultural Conflict Between Ting-Toomey And John Oetzel

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Intercultural Conflict Between Ting-Toomey And John Oetzel
Mahmoud Abdel-Latif
First reading: Intercultural Conflict
I agree with Ting-Toomey and John Oetzel that the intercultural conflict is defined as ‘’ experience of emotional frustration or mismatched expectations between individuals from different cultures who perceive an incompatibility between their value, norms, goals, scarce resourced, or outcomes during an intercultural exchange’’, and in my opinion, the Key factor to solve the intercultural conflict is by better understanding and better knowledge of the other culture. So I believe that any conflict is not a result of being different or having different value, norms, or goals but the conflict is the result of lack of understanding of the other person value, norms, and goals.
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