Interpersonal Psychology

1. Describe the interpersonal qualities that make up EQ.
Self-awareness
Mood management
Self-motivation
Impulse control
Interpersonal skills
2. What undesirable behaviors are associated with low EQ?
Insecure
Jealous
Uncaring of others feelings
Doesn’t take responsibility for his or her feelings
Doesn’t respect others feelings
Controlling
Angry a demanding person negative people
3. Summarize the arguments of scientists critical of the concept of EQ.
1. The tests cannot measure a person’s innate emotional intelligence because the test greatly regards the influence of one’s environment.
2. The tests are not setup correctly to be able to identify an "emotional genius." In one section you are asked to identify the emotion that is reflected
from a photo of someone. This section is multiple choice with few choices however, if you were a genius you may be able to write down the answer instead of choose from a multiple-choice list.
3.
The test answers do not take into consideration the differences in a person’s personality. For example, the best answer to a real life problem may have a different outcome for someone who is shy versus someone who is aggressive.
4. The tests don't measure potential as much as they measure a person's current abilities. To me, intelligence has more to do with a person's potential than with abilities.
5. The tests are not setup for very young children. Although there is an "adolescent" version of the test, a 14-year-old from China may answer the same question differently than a child from US because of the different influences they have in their lives.
4. Describe how the concept of EQ is being used in the business world.
Promises emotional intelligence will make a more effective leader.
Involves selectively using our emotions to achieve corporate goals.
Claims EI is twice as important as IQ and technical knowledge.
Suggests EI can help one be a better team member within the organization.
Suggests an emotionally intelligent person can make a lot of money.
Implies that a person high in EI will be driven, zealous and committed to the company goals.
Notes the importance of being trustworthy.
Notes the importance of being a catalyst for change within the
organization.
Assumes success is equal to financial success.
Assumes emotional intelligence is always a "good" thing.
Seems to value people as resources or commodities.
Focuses on the implementation of decisions.
Suggests that with high EI we will sell more products and services.
Seems to value conformity to group standards.
Seems to devalue, discourage negative emotions.
Focuses on specific competencies and personality traits.