By
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DISSERTATION SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION (MBA)
AT
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SEPTEMBER, 2007
ABSTRACT
Different techniques and skills are used to achieve an organisation’s goals and objectives. One of the techniques used by organisations is team working. This research paper presents an empirically based case study on an organisation’s team working techniques and also investigates the effectiveness of team working in the men’s apparel department. The organisation that has been examined for the purpose of this research is Company Z, a chain of departmental stores situated in Mumbai. Questionnaires were developed and sent to both, the staff and managers to analyse the team working effectiveness and techniques adapted to form and develop teams respectively. Structured interviews were also conducted among five (5) managers to understand the organisation’s rational for team working and techniques adapted to form and develop teams. Finally conclusions and recommendations have been presented in the end and areas for further research have also been suggested.
DEDICATION
To my father, xxxx and my mother, yyyy
ACKNOWLEDGEMENTS
Most of all I would like to thank my supervisor, ZZZZZZZZZZ, for his constant support, academic advice and personal thoughts on my topic. He is truly an exceptional supervisor. I would also like to thank Jayne Louise Watkins for her valuable feedback on chapters 1, 2 & 3.
Lastly, I take this opportunity to thank the managers and the staff of men’s apparel department at Company Z, Mumbai (Andheri) who took time to fill out and return my questionnaires as well as giving time for face to face interviews.