Jamba Juice Hr Interview
Manager Interview- Jamba Juice
Company Business and HR Strategy
Jamba Juice’s company strategy focuses on the customer experience, optimizing store performance and developing a people pipeline. Jamba believes that each team member and manager contributes to the profitability of his or her respective store and that each store makes a difference. Therefore human capital is their main priority and greatest asset. Jamba Juice’s HR strategies are highly in line with meeting their performance goals as well as their objectives to develop people into the future leaders of the company.
Hiring
The managers and team members of each store make an impact on sales, customer service and the overall Jamba Juice experience for the consumer. This means that having the wrong manager or team member in place will affect the store as a whole and ultimately drive down sales. When hiring Jamba Juice looks for people who are “passionate about Jamba and the culture and values of FIBER: fun, integrity, balance, empowerment and respect.” The company culture is an important aspect of hiring because they must find the right match between the company and the new employee. Since it is customer based, Jamba Juice looks for energy and passion along with the ability to lead and demonstrate fairness. There are two types of employee hires, general manager hires and team member hires. General managers (GM) run the entire store from ordering inventory to cleaning. They also act as the main human resource department for his or her store. The success of the store and overall business lies within the GM’s hands. In order to find the right people for the general manager positions, Jamba Juice tries to first promote from within. If a store is looking for a new GM, all of the surrounding stores in the area are contacted and asked if any team member could be a potential candidate. Jamba Juice encourages promoting from within to increase motivation as well as to ensure that the
Company Business and HR Strategy
Jamba Juice’s company strategy focuses on the customer experience, optimizing store performance and developing a people pipeline. Jamba believes that each team member and manager contributes to the profitability of his or her respective store and that each store makes a difference. Therefore human capital is their main priority and greatest asset. Jamba Juice’s HR strategies are highly in line with meeting their performance goals as well as their objectives to develop people into the future leaders of the company.
Hiring
The managers and team members of each store make an impact on sales, customer service and the overall Jamba Juice experience for the consumer. This means that having the wrong manager or team member in place will affect the store as a whole and ultimately drive down sales. When hiring Jamba Juice looks for people who are “passionate about Jamba and the culture and values of FIBER: fun, integrity, balance, empowerment and respect.” The company culture is an important aspect of hiring because they must find the right match between the company and the new employee. Since it is customer based, Jamba Juice looks for energy and passion along with the ability to lead and demonstrate fairness. There are two types of employee hires, general manager hires and team member hires. General managers (GM) run the entire store from ordering inventory to cleaning. They also act as the main human resource department for his or her store. The success of the store and overall business lies within the GM’s hands. In order to find the right people for the general manager positions, Jamba Juice tries to first promote from within. If a store is looking for a new GM, all of the surrounding stores in the area are contacted and asked if any team member could be a potential candidate. Jamba Juice encourages promoting from within to increase motivation as well as to ensure that the