This report will show the leader skills, and compare with the case to introduce the skills. The report will has five aspects. It will include the role of management, the assertiveness skills, the conflict, the time management techniques and the stress. The can influence people in which side. When the conflict and the stress happen, it will give the method to solve them. The following will give the information can help them resolved the problem.
Finding
Roles of the manager
At the start of the year, Richard cranberry decided to off-load several tasks to his three project team leaders—Ian Campbell, Carole Devlin and Joanne Cassidy.
At the beginning of the season, Richard cranberry decided to take several tasks to his three project team leaders-Ian Campbell, carol... Joanne · card and. Due to the complex nature of work, Richard don't think that's possible task share alike. He thinks that, only carol necessary commitment and professional knowledge can adapt to increase the amount of work. But he was too busy, her lack of information and communication from the other stakeholders.
In the implementation of the command activities, Richard didn't give him a clear command a clear command she should do. So he was subjected to severe constraints, she can't understand her responsibility and the difference between the accountabilities Richard and other directors. In the implementation coordination activities, Richard doesn’t try to solve the conflict and jean card relatives and friends. He was off work. Richard also does not take action in coordination with other department's activities. He resolutely refused to participate in the organization form of the working group, although now Brenda framework.
Assertiveness skills
Assertive that some people can express their true feelings, do not let others use his advantage. Ahead, some people do not take into account respect for the rights of others to express their feelings or options. Passive, some