Jessica's Response To Diversity Case Study

The actions I recommend that Cindy take to help Jessica relate more effectively to the baby boomers and older coworkers and customers is to enforce corporate policies about diversity and send her to diversity training. Most professional corporate establishments have been in recent years very optimistic and determined in establishing diversity. It is also one of the key elements in being a strong leader because it represents not only an individual’s character, but an understanding of different people’s culture, race and ethnicity and even generation. Diversity training would allow Jessica to understand cross generational diversity relating to the older and younger workers.
Some steps I recommend that Jessica take to modify her age related jokes