job enlargement
Reduced Costs Through Job Enlargement: A Case
Author(s): Maurice D. Kilbridge
Source: The Journal of Business, Vol. 33, No. 4 (Oct., 1960), pp. 357-362
Published by: The University of Chicago Press
Stable URL: http://www.jstor.org/stable/2350917 .
Accessed: 21/10/2013 07:50
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REDUCED COSTS THROUGH JOB ENLARGEMENT: A CASE
MAURICE D. KILBRIDGE*
T
HE
is term "jobenlargement" cur- job enlargement can be more efficient
rently used in Americanindustryto describe the trend toward putting back into industrial work some of the skill, responsibility, and variety that have been eliminated by the excessive division of labor. The literaturecontains many accountsof successfuljob enlargement in both mechanical and clerical work.1Generally,the success is stated in terms of greaterworkersatisfaction and management-labor rapport. Manufacturing costs are usually cited only in a negative way, to the effect that they have not increased, or else mention is made that, although wage rates increased because of the greater skill and responsibility demands of the enlarged, upgraded jobs, it was hoped that increasesin productivityand improvement of quality would offset this.
Author(s): Maurice D. Kilbridge
Source: The Journal of Business, Vol. 33, No. 4 (Oct., 1960), pp. 357-362
Published by: The University of Chicago Press
Stable URL: http://www.jstor.org/stable/2350917 .
Accessed: 21/10/2013 07:50
Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp .
JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org.
.
The University of Chicago Press is collaborating with JSTOR to digitize, preserve and extend access to The
Journal of Business.
http://www.jstor.org
This content downloaded from 111.68.108.196 on Mon, 21 Oct 2013 07:50:25 AM
All use subject to JSTOR Terms and Conditions
REDUCED COSTS THROUGH JOB ENLARGEMENT: A CASE
MAURICE D. KILBRIDGE*
T
HE
is term "jobenlargement" cur- job enlargement can be more efficient
rently used in Americanindustryto describe the trend toward putting back into industrial work some of the skill, responsibility, and variety that have been eliminated by the excessive division of labor. The literaturecontains many accountsof successfuljob enlargement in both mechanical and clerical work.1Generally,the success is stated in terms of greaterworkersatisfaction and management-labor rapport. Manufacturing costs are usually cited only in a negative way, to the effect that they have not increased, or else mention is made that, although wage rates increased because of the greater skill and responsibility demands of the enlarged, upgraded jobs, it was hoped that increasesin productivityand improvement of quality would offset this.