Job Satisfaction
TOPIC : JOB SATISFACTION
COURSE TITLE: ORGANISATIONAL BEHAVIOR
TABLE OF CONTENTS
A. INTRODUCTION…………………………………………………… B. RESEARCH ON JOB SATISFACTION…………………………… C. ISSUE RELATED TO JOB SATISFACTION…………………….. D. OBJECTIVE OF THE RESEARCH………………………………. E. METHODOLOGY OF THE RESEARCH………………………… F. FINDING OF THE RESEARCH…………………………………… G. DISCUSSION AND THEORY……………………………………… H. CONCLUSION AND RECOMMENDATIONS…………………... I. REFERENCE………………………………………………………… J. APPENDIX…………………………………………………………… Page 3
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A. INTRODUCTION
As part of the study, I am conducting a mini research on job satisfaction among employee in the organization. The main objective of the research was to identify the factors which are most important to influence job satisfaction. A survey was developed and utilized to gather data regarding the important of several factors to the employees’ job satisfaction. Research is an important element in the cycle of continuous improvement is aimed at assessing the ability of the feedback and the level of current satisfaction, identify gaps and plan to overcome the weaknesses of the existing issues. My research area will be focus on 3 major factors that contribute to job satisfaction such as salary, career development and co-worker. The research involves collecting data through a questionnaire survey comprising of participants from some customer service industry, banking and Malaysian GLCs company.
Job satisfaction is a positive feelings and thinking about the job. It includes the feelings about all the factors of the job such as salary and other factors like the environment of the job, coworkers’ behavior, the social level of the job and things like that. Some employee might be satisfied with one factor and be dissatisfied with another factor of the job. For example, someone may be very satisfied with the job environment, but his salary may not satisfy him. Therefore, reaction in this
COURSE TITLE: ORGANISATIONAL BEHAVIOR
TABLE OF CONTENTS
A. INTRODUCTION…………………………………………………… B. RESEARCH ON JOB SATISFACTION…………………………… C. ISSUE RELATED TO JOB SATISFACTION…………………….. D. OBJECTIVE OF THE RESEARCH………………………………. E. METHODOLOGY OF THE RESEARCH………………………… F. FINDING OF THE RESEARCH…………………………………… G. DISCUSSION AND THEORY……………………………………… H. CONCLUSION AND RECOMMENDATIONS…………………... I. REFERENCE………………………………………………………… J. APPENDIX…………………………………………………………… Page 3
Page 5 Page 6 Page 7 Page 8 Page 10 Page 25 Page 31 Page 33 Page 35
2
A. INTRODUCTION
As part of the study, I am conducting a mini research on job satisfaction among employee in the organization. The main objective of the research was to identify the factors which are most important to influence job satisfaction. A survey was developed and utilized to gather data regarding the important of several factors to the employees’ job satisfaction. Research is an important element in the cycle of continuous improvement is aimed at assessing the ability of the feedback and the level of current satisfaction, identify gaps and plan to overcome the weaknesses of the existing issues. My research area will be focus on 3 major factors that contribute to job satisfaction such as salary, career development and co-worker. The research involves collecting data through a questionnaire survey comprising of participants from some customer service industry, banking and Malaysian GLCs company.
Job satisfaction is a positive feelings and thinking about the job. It includes the feelings about all the factors of the job such as salary and other factors like the environment of the job, coworkers’ behavior, the social level of the job and things like that. Some employee might be satisfied with one factor and be dissatisfied with another factor of the job. For example, someone may be very satisfied with the job environment, but his salary may not satisfy him. Therefore, reaction in this
References: 3. Gawel, Joseph E. (1997). Herzberg 's theory of motivation and maslow 's hierarchy of needs. Practical Assessment, Research & Evaluation, 5(11). Retrieved November 20, 2012 from http://PAREonline.net/getvn.asp?v=5&n=11. 5. Locke, E. A. & Latham, G. P. (2000) A theory of goal setting and task performance, Prentice Hall, Upper saddle River, N.J. 6. Lise, S. M. & Judge, T. A. (2004) Employee Attitude and Job Satisfaction. Human Resource Management, winter 7. Shamail, T. & Jalil, s. (2004) An analysis of job satisfaction level of fuculty members of at university of sindh 9. Koh, W. L. & Neo, A. (2000) An Experimental Analysis of the Impact of Pay for Performance on Employee Satisfaction, Research and Practice in Human Resource Management, 8(2), 29-47. 10. Naval, B. & Srivastava, D. (2002) Sectorial comparison factors influencing job satisfaction in Indian banking Sector. Singapore Institute of Management sciences. 11. Ellickson, M. C. & Logsdon, K. (2001) Determinants of job satisfaction of Municipal Government employees. State and Local Government Review. Volume 33 (3) 173-184.