Preview

Job Satisfaction

Best Essays
Open Document
Open Document
3359 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Job Satisfaction
TOPIC: FACTORS AFFECTING JOB SATISFACTION OF THE STAFF IN CAN THO UNIVERSITY OF MEDICINE AND PHARMACY - VIET NAM Phan Thi Luyen, Master of Education in Educational Management
Mahidol University, Thailand

Introduction: Can Tho University of Medicine and Pharmacy has been established since December 25th, 2002 based on the Decision No 184/2002/QĐ-TTg of the Prime Minister to be the first and the only medical university in the Mekong Delta, in the South West of Viet Nam. Its establishment helps to contribute in building a strong work force for health care system in Mekong Delta and other regions as well. Moreover, it is no doubt that “workforce” is the most important factor and the only sustainable long- term competitive advantage of an organization. An organization is effective to the degree to which it achieves its goals. Thus CTUMP can be successful in meeting the established goals proposed above if it has enough and strong workforce.
Beyond the research literature and studies, job satisfaction is also important in everyday life. Organizations have significant effects on the people who work for them and some of those effects are reflected in how people feel about their work (Spector, 1997). Furthermore, understanding job satisfaction is critical to the success of an organization. The researcher with the support of the new Rector, therefore, feels that there is a need to have a study about the staff’s job satisfaction in CTUMP.
Objectives of the Study and Research questions:
The researcher aims to survey overall job satisfaction of the staff in Can Tho University of Medicine and Pharmacy. The following objectives are decided:
- To determine the level of overall job satisfaction of the staff in Can Tho University of Medicine and Pharmacy.
- To compare job satisfaction of the staff in CTUMP by their personal and organizational factors.
* The following research questions will be guiding this paper:
1. What is the level of overall job satisfaction of



Bibliography: Ayeni, C.O., Popoola, S. O., & Tella, A. (2007). Work Motivation, Job Satisfaction, and Organizational Commitment of Library Personnel in Academic and Research Libraries in Oyo State, Nigeria Adams ' Equity Theory. Retrieved July 30th, 2008 from http://www.businessballs.com/adamsequitytheory.htm. Allen, N.J., & Meyer, J.P. (1996). Affective, Continuance, and Normative Commitment to the Organization: An Examination of Construct Validity Best, J.W. (1977). Research in Education. Eaglewood Cliff, New Jersey: Prentice Hall. Bindhu, C.M., & Sudheeshkumar, B.K. (2006). Job satisfaction and Stress Coping Skills of Primary School Teachers Brown, B.B. (2003). Employees’ Organizational Commitment and Their Perception of Supervisors’ Relations- Oriented and Task-Oriented Leadership Behaviors Bush, T., & Middlewood, D.(2005). Leading and Managing people in Education. Sage Publications. Can Tho University of Medicine and Pharmacy (2007). Report on General Scheme about Human Resources Development to 2010 and Vision to 2020. Chen, W. (2007). The Structure of Secondary School teacher Job Satisfaction and Its Relationship with Attrition and Work Enthusiasm Creswell, J.W. (2003). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (2nd ed.) Dirani, K.M. (2006). A Model Linking the Learning Organization and Performance Job Satisfaction Dorji, K. (2007). Job Satisfaction of Primary Teachers under Samtse District of Bhutan Dung,T.K. (2005). The Measurement of Job Satisfaction in a Vietnamese Context. Tạp chí phát triển Khoa Học Công Nghệ, Vol.8n12, p Evans, L. (1998). Teacher Morale, Job Satisfaction and Motivation. (Abstract). London, Paul Chapman Feinstein, A.H. & Vondrasek, D. (2001) A Study of Relationship between Job Satisfaction and Organizational Commitment among Restaurant Employees Fields, D. L. (2002). Taking the Measure of Work: A Guide to Validated Scales for Organizational Research and Diagnosis Hall E., Altman M., Nuko N., Peltzer K., & Zuma K. (2005). Potential Attrition in Education: the Impact of Job Satisfaction, Morale, Workload and HIV/AIDS Hursen, M. (2004). Comprehensive Handbook of Psychological Assessment. John Wiley & Sons, Inc. John, J.D.N., & John, M.C.(2008). Job Satisfaction of Catholic Primary School Staff: A Study of Biographical Differences Kalbfleisch P. J. (2003). Communication Year Book 27: No. 27. Kaya, E. (1995). Job Satisfaction of The Librarians in The Developing Countries. Hacettepe University Keplor, K., & Minor, M. (1994) Achieving job satisfaction: a crisp assessment profile. Crisp Publication Inc. McCann, D.R. (2001). A study of Job Satisfaction Among Directors of Classified Personnel in Merit (Civil Service) Systems in California Public School Districts, County Officers of Education, and Community College Districts Mekong Delta. Article Retrieved August 14th, 2008 from http://en.wikipedia.org/wiki/Mekong_Delta. Murray, R.A. (1999). Job Satisfaction of Professional and Para-Professional Library Staff at the University of North Carolina at Chapel Hill Narimawati, S.E.U. (2007). The Influence of Work Satisfaction, Organizational Commitment and Turnover Intention towards the Performance of Lecturers at West Java’s Private Higher Education Institution Nelson, D. L., & Quick, J. C. (2006). Organizational Behavior: Foundations, Realities and Challenges Olulube, P.N. (2006). Teacher Job Satisfaction and Motivation for School Effectiveness: An Assessment Ouyang, M., & Paprock, K.(2006). Teacher Job Satisfaction and Retention: A Comparison Study Between the U.S and China Siripak, S. (2006). Job Satisfaction of Academic Staff in Mahidol University. Mahidol University, Thailand. Spector, P. E. (1998). Job Satisfaction: Application, Assessment, Causes and Consequences Spector, P. E. (1985). Measurement of Human Service Staff Satisfaction: Development of the Job Satisfaction Survey TCM Employee Commitment Survey. Retrieved August 24th, 2008 from www.employeecommitmentresearch.com. Thomas, G.R.Jr., & Cathy, A. K. (2006). An Exploration of the Impact of Employee Job Satisfaction, Affect, Job Performance, and Organizational Financial Performance: A review of Literature Wan, Z., & Leightley, L.E. (2006). Job Satisfaction and Workforce Demographics – A Longitudinal Study of the U.S Forest Products Industry Wangdi, L., (2007). Factors Affecting Teacher Morale Under Trashigang District in Bhutan Website of Can Tho City. Retrieved August 12th, 2008, from www.cantho.gov.vn/wps/portal/en. Website of Can Tho University of Medicine and Pharmacy. Retrieved August 12th, 2008, from www.ctump.edu.vn Williamson, D.A. (1996). Job Satisfaction in Social Services. Garland Studies in the History of American Labor Yeoh T.E.S.(2007). The Facet Satisfaction Scale: Enhancing the Measurement of Job Satisfaction

You May Also Find These Documents Helpful

  • Better Essays

    Busn311 Unit 2 Ip

    • 1187 Words
    • 5 Pages

    The current data set is comprised of 64 individuals who were surveyed, and this is a part of the sample of the population at American Intellectual Union, and these individuals were identified by 5 characteristics: gender, age, position (hourly or salaried), tenure, and how they felt about job satisfaction on a scale of one to seven. The qualitative variables include: gender, department, and position. The quantitative variables include: age, tenure, and job satisfaction.…

    • 1187 Words
    • 5 Pages
    Better Essays
  • Good Essays

    Busn311 Unit 1

    • 537 Words
    • 3 Pages

    In this study, we need to examine two of the nine sections of data, one section of qualitative data (“Gender” or “Position”) and one section of quantitative data (“Intrinsic” or “Extrinsic”). Descriptive statistics are the main source of statistical tools in evaluating qualitative and quantitative data. It discusses also some important information about the statistical tool used to support selection of section of keys to job satisfaction used in this study.…

    • 537 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Patient satisfaction is a key measurement for all health care organizations. The selected measures indicate the outcome of the type of care delivered. Quality of work life and employee satisfaction is equally as important as patient satisfaction. Staff member who are able to balance work life and are working in a satisfactory environment will reflect the quality of care they provide. An article in Indian Journal of Public Health states that “Job satisfaction is most essential driving forces for determining the quality of services of health care organizations” (Kumar & Khan, 2014, p 249). A staff that enjoys their job will result in lower turnovers, tardiness and calling in sick which will augment patient’s quality results.…

    • 235 Words
    • 1 Page
    Satisfactory Essays
  • Powerful Essays

    Job Satisfaction Summary

    • 4560 Words
    • 19 Pages

    Correspondence: Anwar Ali Shah G. Syed, Business Administration & Pro-Vice Chancellor, University of Sindh, Jamshoro, Pakistan. E-mail: dr_anwar_shah@yahoo.com Received: May 27, 2012 doi:10.5539/mas.v6n7p89 Abstract The current research investigates the Job satisfaction of faculty members of Universities in Pakistan: A case study of University of Sindh-Jamshoro. Data were collected from 300 faculty members by using simple random techniques. A structural uestionnaire was developed for the reliability and validity of the Data. Data were analyzed by using SPSS 18 version software. Faculty satisfaction is the most significant aspect in university education. If features accountable for dissatisfaction can be distinguishe and attempt can be made either to change those circumstances or may reduce their impact on satisfaction, obviously it enhances teacher’s performance. Faculty satisfaction is important for the improvement, efficiency and effectiveness of the upper education system. To understand the concept it is necessary to study that what aspect influence upon faculty’s satisfaction. Rationale of this conceptual study is to observe teacher’s satisfaction at Universities in Pakistan. Which is revealed by Herzberg motivation and hygiene factors and the factors such as personal life? The study also explores the effects of these…

    • 4560 Words
    • 19 Pages
    Powerful Essays
  • Good Essays

    Wong, T. H. (1989). The Impact of Job Satisfaction on Intention to Change Job Among Secondary School Teachers in Hong Kong. CUHK Education Journal, 17(2) 176-85.…

    • 7198 Words
    • 29 Pages
    Good Essays
  • Better Essays

    Heneman, Herbert G., Timothy A. Judge, and John Kammeyer-Mueller. "Employee Satisfaction Surveys." Staffing Organizations. 8th ed. Mishawaka: Pangloss, 2015. 683. Print.…

    • 1730 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    17. Loscocco, K. A. & Roschelle, A. N. (1991). Influences on the Quality of Work and Nonwork…

    • 7615 Words
    • 31 Pages
    Powerful Essays
  • Powerful Essays

    This is to certify that the research project, Factor Affecting Job Satisfaction in CJP Sdn. Bhd. is an original work of the student and is being submitted in partial fulfillment of the requirements for the award of Commonwealth Executive Master of Business Administration (CeMBA) of…

    • 9412 Words
    • 38 Pages
    Powerful Essays
  • Powerful Essays

    Van Saane, N., Sluiter, J. K., Verbeek, J. H. A. M., & Frings‐Dresen, M. H. W. (2003). Reliability and validity of instruments measuring job satisfaction—a systematic review. Occupational Medicine, 53(3), 191-200.…

    • 1244 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Empolay Satisfation

    • 3715 Words
    • 15 Pages

    ABSTRACT Job satisfaction is a general attitude towards one’s job, the difference between the amount of reward workers receive and the amount they believe they should receive. Employee is a back bone of every organization, without employee no work can be done. So employee’s satisfaction is very important. Employees will be more satisfied if they get what they expected, job satisfaction relates to inner feelings of workers. As Udumalpet and Palani Taluk are famous for paper industries, the main aim of this study is to analyze the satisfaction level of paper mill employees. Chi-Square test and percentage analysis have been used in this study to analyze the job satisfaction of paper mill employees in Udumalpet and Palani Taluk. The study shows that only 44% of the employees are satisfied with the working conditions, 31% of them with the welfare facilities, 44% of them with the accident compensation, and 42% of them are satisfied with the rewards provided and 52% of them are satisfied with the grievance handling procedure. The organization may give importance to certain factors such as Canteen, rest room facilities, rewards, recognition and promotion policy so that satisfaction of the employees may be improved further. Key words: Job satisfaction, Paper mill, Job security, Rewards, working conditions…

    • 3715 Words
    • 15 Pages
    Better Essays
  • Powerful Essays

    Employee Dissatisfiction

    • 5939 Words
    • 24 Pages

    FACTORS AFFECTING EMPLOYEE JOB SATISFACTION OF PHARMACEUTICAL SECTOR Mosammod Mahamuda Parvin: Corresponding Author mahamuda_p@yahoo.com Lecturer, Department of Management and Finance Sher-e-Bangla Agricultural University, Dhaka M M Nurul Kabir Lecturer, Departmrnt of Management Govt. Shohid Suharwardy College, Dhaka ABSTRACT The Pharmaceutical sector plays a vital role in underpinning the economic development of a country. This study attempts to evaluate job satisfaction of employees in different pharmaceutical companies. It focuses on the relative importance of job satisfaction factors and their impacts on the overall job satisfaction of employees. It also investigates the impacts of pharmaceutical type, work experience, age, and sex differences on the attitudes toward job Satisfaction. The result shows that salary, efficiency in work, fringe supervision, and co-worker relation are the most important factors contributing to job satisfaction. The overall job satisfaction of the employees in pharmaceutical sector is at the positive level. The nature of business operation, the work culture and the level of job satisfaction have undergone sea change for the pharmaceutical companies. As a business proposition initiated huge investment whereas majority of their stocks is going down bringing a high level of apprehension related to job security among its employees. This research paper highlights some of these problems and presents a picture of level of job satisfaction among employees of pharmaceutical companies. It also identifies unique issues of job satisfaction in the companies. Pharmaceuticals Companies are selected for the research because they are currently undergoing continued expansion. In order to gain competitive advantage and adapt to the dramatic changing environment, it is important for them to achieve management efficiency by increasing employee satisfaction…

    • 5939 Words
    • 24 Pages
    Powerful Essays
  • Good Essays

    Chiu, S., & Chen, H. (2005). Relationship between job characteristics and organizational citizenship behavior: The mediational role of job satisfaction. Social…

    • 10364 Words
    • 42 Pages
    Good Essays
  • Good Essays

    Sample Methodology

    • 543 Words
    • 3 Pages

    To obtain the information regarding the OCBO, OCBI and job satisfaction, a self-administered questionnaire were used. The questionnaire consists sixteen (16) items to measure the OCBO and OCBI were adopted from William and Anderson study…

    • 543 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Job satisfaction

    • 562 Words
    • 2 Pages

    The relationship between employees and their organization has been always attracted a considerable attention from the public these days. Therefore, there are numerous researchers doing thousands of researching projects related to this head topic like Argyris (1957), Myer and Allen (1997). Job satisfaction and employees’ attitude have an effect to the capacity and productivity at the workplace directly. People who are very satisfied with their job often work greater effective or lack of absenteeism, quitting job and late for work or lethargy. In Vietnam, thank to profound globalization, people has especially cared about diversity in organization’s culture and doing many researches to understand more about the level of job satisfaction and attitudes toward work of Vietnamese employees.…

    • 562 Words
    • 2 Pages
    Satisfactory Essays