Lack of Candor – blocks smart ideas, fast action and good people from contributing all they’ve got
When you’ve got Candor – everything just operates faster and better
The Candor Effect
1. Gets more people in the conversation and makes you idea rich
2. Generates speed
3. Cuts costs
Differentiation Defined
Differentiation is a way to manage people and business
Two parts to a company
1. Software – your people
a. Top 20% - they are the best and should be treated that way, bonuses, stock options, praise, love, training, variety of rewards.
b. Middle 70% - keep them engaged and motivated, training, positive feedback, thoughtful goal setting
c. Bottom 10% - they should know who they are and should go
2. Hardware – product lines and/or business portfolio
What Leaders Do
1. Relentlessly upgrade their team
2. Make sure people live, breathe and see the vision
3. Exude positive energy and optimism
4. Establish trust with candor
5. Courage to make unpopular decisions and gut calls
6. Probe and push, making sure questions are answered with action
7. Inspire risk taking and learning by example
8. Celebrate
What Winners are Really Made Of
The Acid Tests
Integrity – tell the truth and keep your word
Intelligence – intellectual curiosity
Maturity – confident but not arrogant, sense of humor, respect emotions of other people
4E and 1-P Framework
Energy – start and end your day with enthusiasm – just love life
Energize – positive energy inspires the team to take on the impossible
Edge – make the tough yes or no decision even without total information
Execute – put decisions into action and get the job done Passion – heartfelt, deep, authentic excitement about work, i.e., juice for life in your veins
4 Characteristics that Really Matter
Authenticity – self confidence and conviction
Ability to See Around Corners – have vision to anticipate the radically