Trompenaars and Voerman (2009) asserted that “the most important job for a servant leader is to meet the needs of the people” and “in order to make these needs clear, you have to be able to listen well” (p. 39). Likewise, in a study by Foct and Ponton (2015), all of the participants agreed that listening is a key trait of servant leadership (p. 52). Listening allows my team to have an active role in defining how they should accomplish their work and allows me to better understand how they perceive the challenges the company is facing. It also allows me to fully utilize the collective knowledge and skills of the team to develop more robust strategies that help protect the company from security threats. Most importantly, however, listening gives me insight into the motivation and morale of the team and allows me to quickly address any issues that may hinder their
Trompenaars and Voerman (2009) asserted that “the most important job for a servant leader is to meet the needs of the people” and “in order to make these needs clear, you have to be able to listen well” (p. 39). Likewise, in a study by Foct and Ponton (2015), all of the participants agreed that listening is a key trait of servant leadership (p. 52). Listening allows my team to have an active role in defining how they should accomplish their work and allows me to better understand how they perceive the challenges the company is facing. It also allows me to fully utilize the collective knowledge and skills of the team to develop more robust strategies that help protect the company from security threats. Most importantly, however, listening gives me insight into the motivation and morale of the team and allows me to quickly address any issues that may hinder their