She tracks her interactions and often completes the task ahead of time. She demonstrates a calm and professional demeanor with management, co-workers and callers. She works the agent line diligently. Her being receptive to constructive criticism has resulted in a better work environment for…
2. What are some of his/her strengths? Natalie is a college graduate, has a job as an administrative assistant, appears to be able to convey her feelings in an (at least somewhat) articulate manner, so far has been open and honest to our knowledge, and realizes she needs assistance and is willing to get help.…
Jennifer seems to be unable to learn the computer applications that are basic to her job responsibilities, but, consistently “tells” her boss that she is “a good worker and a genius” and that he does not…
*Integrating your exploration skills reviewing all the above skills and putting all your explorations in one piece. The information the client has given is just like the start of a book, the human service professional is then to take action on what can we change to make this story better. This leads to the next stage clarification/insight.…
Smith, M. T. (2010, May 17). Introduction to Ethics for University of Phoenix Students [Msg. 1]. Message posted to http://University of Phoenix class forum, PHL/323 - Ethics in Management course website.…
Along with her experience, and expertise, her knowledge and background in electric engineering are factors that made her supervisors allocate to her such a hard task. However, she is faced with an ethical dilemma between her values and principles, and the values of her supervisors. Malone, the vice-president, along with the marketing manager do not mind how the information needed to complete the project will be obtained, whether it is in an ethical or unethical manner. On the one hand, McCaskey does not feel comfortable with obtaining the information from the target company in an unethical way. However, the only way she can complete the project is to get information from Devon, who essentially has all the necessary information. On the other hand, she is under the impression that Devon is offering her too much help, or he either wants to know who she is working for. However, McCaskey is presented with significant incentives to get the project done. Not only is she going to be promoted to group manager, but she is also going to receive a significant increase in pay, and she will also be assigned ten more similar projects with greater benefits.…
Alex just graduated college with a bachelor’s degree in health and science and a masters in Occupational Therapy. Throughout her collegiate years she was a great student, hard working, organized, and always stayed on top of her work; along with being involved in clubs such as Student Government Association and Dance Marathon. Recently, a local private practice had some a job opening for an occupational therapist. After doing a SWOT analysis, Alex seems to be the best applicant for the position. She displays exceptional communication skills, a resourceful personality, goal oriented-mindset, and compassion and empathy. Alex’s will to help others makes her the ideal candidate for this private practice.…
Professional Values and Ethics Paper Baker, N. Axia College of University of Phoenix July 19, 2010 Instructor: Sue Kocyba…
Ethical thinking involves the intricate process used to consider the impact of our actions on the individuals or institution we serve. While most decisions are routine, we can unexpectedly face an ethical dilemma when unusual situations occur suddenly for which an immediate response is needed. The foundation of ethical decision-making involves choice and balance, it is a guide to discard bad choices in favor of good ones. No matter the size of a company, unethical behavior can cripple the company's ability to attract customers, be approved for credit or maintain business partnerships. Different organizations and jobs may have different ethical issues arise and require a set standard of ethics.…
strengths include deadline oriented, quality conscious, and Peachtree, Lotus, Excel, Word and Outlook Express knowledge. wants to have a better understanding of computer information systems. A better understanding of CIS will enable her to update daily procedures at her job making them more efficient. strengths involve public speaking. He is a dynamic speaker. He is confident…
The workplace is littered with ethical dilemmas no matter where you work. For Pacific Trust the primary ethical issues that need attention are Jack Ryan’s negligent behavior toward his work with the Palisades Produce contract. His negligence caused him to be faced with lying to his superior or taking responsibility for his mistakes. The necessity for a course of action to help Jack comes partly from the underlying issue of Stephen Wood’s misconduct within the Middle-market Group.…
In a professional capacity many face predicaments at work where the ethics of an organization are not in line with that of the employee. This may cause conflict for the individual or the organization. During my studies at University of Phoenix I have been involved with an experience that I believed was ethically irresponsible. The organization hierarchy, my responsibility as an employee, and new skills learned as a student contributed to the way I handled the situation. With my Bachelors program finished, I have even more insight of other options that may have been considered. The following paper details the experience I had.…
For my health care interview paper, I chose to interview my Team Leader Tomeca Goodwin. She works with me at Trihealth in Cincinnati, OH, as an Insurance Coordinator. Also, she is a University of Phoenix graduate class of 2012. I work very close with Tomeca Goodwin in the Insurance Verification department, as an Outpatient Surgery Financial Counselor Rep II. In my paper I will discuss my interview I had with her. During the interview, she described her primary responsibility, her career path and did her college education prepare for her current job. She will discuss her length of employment at Trihealth , and identify the customer she assist. She gave me information for education requirements to become an Insurance Coordinator, and grow in the health care field. Lastly, she explained how she interacts with others in their environment.…
Creating and defining my own ethical framework is essential in future success as a businessman, a leader, and a team player. As a business student, I have learned that it can be a very cut throat industry and in order to get ahead, at some point and ethical dilemma will undoubtedly be an obstacle I have to overcome. The way I handle these dilemmas can make or break my career; business ethics are a key part of earning and sustaining respect, trust, and a good rapport with both clients and competitors in your industry. Therefore a solid ethical framework is an important tool for me to have as a standard for handling these types of dilemmas so that I can grow successfully while staying true to myself and to those who follow me.…
2. Acceptance - Completely accepting the client for who they are and not judging them in any way. Being impartial.…