Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizations as processes or practices.
The theoretical foundations of knowledge management
Table - The flow and use of Knowledge Management (KM) theory with examples
Applied purpose in KM Theoretical foundation Key theories drawn from this foundation Developed key KM theories Examples of theories as applied in KM
Rationale Information economics Intellectual capital, intellectual property Knowledge economy, knowledge networks and clusters, knowledge assets, knowledge spillovers, continuity management Tordoir (1995), Inkpen & Tsang (2005), Teece (2000), Foray (2004), Beazley et al. (2002) Strategic management Core competencies, dynamic capabilities Dumbsizing, knowledge alliances, knowledge strategy, knowledge marketplace, knowledge capability Conner & Prahalad (1996), Eisenberg (1997), Inkpen & Dinur (1998), (Conner & Prahalad (1996), Kafentzis et al. (2004), Baskerville & Pries-Heje (1999)
Process definition Organizational culture Cultural values, power, control and trust Knowledge culture Graham & Pizzo (1996), De Long & Fahey (2000) Organizational structure Goal-seeking organizations Knowledge organizations Starbuck (1997), Dyer & Nobeoka (2000) Organizational behavior Organizational creativity, innovation, organizational learning, organizational memory, Knowledge creation, knowledge codification, knowledge transfer/reuse Nonaka & Takeuchi (1995), Nonaka & Toyama (2003), Wiig (1995), Hansen et al. (1999), Markus (2001) Artificial intelligence Knowledge-based systems, data mining Knowledge infrastructure, knowledge architecture, knowledge discovery Davenport et al. (1998), O'Leary (1998b), Zhuge (2002), Fayyad et al. (1996),