INTRODUCTION
Technology is the usage and knowledge of tools, techniques, crafts, systems or methods of organization. It is the study of something, or the branch of knowledge of a discipline. The term can either be applied generally or to specific areas: examples include construction technology, medical technology, or state-of-the-art technology or high technology. Technologies can also be exemplified in a material product, for example an object can be termed state of the art.
ICT, acronym for Information and Communications Technology consists of all technical means used to handle information and aid communication, including computer and network hardware as well as necessary software. In other words, ICT consists of IT as well as telephony, broadcast media, and all types of audio and video processing and transmission. As it pertains to organizations within enterprises, IT represents an operational group that helps solve such problems as those related to data, information and knowledge capture, persistence, processing, brokering, discovery and rendering. Such organizations can be as small as one or two people that can be shared between multiple small businesses and those as large as multi-billion dollar structures.
In the other hand knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organizational processes or practice.
Many large companies and non-profit organizations have resources dedicated to internal KM efforts, often as a part of their 'business strategy', 'information technology', or 'human resource management' departments. Several consulting companies also exist that provide strategy and advice regarding KM to these