According to Davenport and Prusak (1998), Knowledge is neither data nor information, however it is related to both. The authors stated that “knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information.”(Davenport and Prusak, 1998, p. 5).
In organizations, Knowledge is not only in documents or repositories but also in organizational routines, processes and practices. Although Knowledge and Management are well-known concepts, Knowledge Management has become a matter of interest for consultancy companies as well as for academics, and it is expressed in research conferences and in articles. Ikujiro Nonaka, as a proponent of Knowledge Management, and …show more content…
The new knowledge creation theory is based on the concept of a dialect process where new boundaries are created through dynamic interactions between the organization’s internal resources as well as the organization and the environment. Thus, this process is endlessly pushed by the contrasting nature between the agents and the structure and between tacit and explicit knowledge.
A firm is a dialectic organism that synthesizes many seemingly conflicts through SECI model and BA, and important things such as planning, decision-making and action should be done under an integrated view-point instead of a static one, to create knowledge and innovation.
SECI MODEL
This is a process in which knowledge is created through a never-ending spiral that enlarges as there are interactions between explicit and tacit knowledge, through four models of knowledge conversion. These interactions and knowledge conversion drive to the creation of new