PART A
After taking the questionnaire, I discovered that the survey thought I was a collaborative type. This does not surprise me at all because I have always been collaborative. Rather than face challenges as individuals, working alone on fixing huge problems, I would rather be working as a group, taking ideas from others whilst providing my own. In regards to conflict resolution, I always think that there are always sides to the story which I have not heard which are contributing towards a conflict. By hearing out for those, I ensure my best to help resolve the conflict rather than ignoring it or being aggressive. Although, I make sure that I get my view in also.
When I was given the result of the questionnaire, I do not feel like I was discovering something new, but rather being affirmed of my conflict resolution style. I feel that the collaborative method of working is always the best, no matter the scale of the conflict, or the scale of the environment. It is much more respectable between all peoples to understand one another, and hear for ideas or perspectives which create friction between themselves and others. In the same way, by thinking this, I also create a responsibility for myself to know how I feel and to make sure that other people understand what it is I am feeling in a civil manner. That has been how I worked before, and that is how I still work now.
PART B
This conflict was dysfunctional because neither party refused to listen to each other in any progressive or mutually beneficial manner. Both parties considered themselves more important, and neither took the time to talk with one another and instead resorted to petty mannerisms which prolonged and intensified a problem.
Both Jack and Jill were in the first stage of a conflict when Jack complained about his lack of acknowledgement via performance audit, and Jill gave promises which she did not keep; this created an antecedent for conflict. Jack was the first to feel a