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M3.14 Managing Conflict in the Workplace

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M3.14 Managing Conflict in the Workplace
REFLECTIVE REVIEW - M3.14 MANAGING CONFLICT IN THE WORKPLACE

|Centre Number |Centre Name |
|Candidate Registration No |Candidate Name |
|Please use the headings shown below |Assessment Criteria |
| |The causes of conflict at work are identified |
|Cause and effects of conflict |The stages in the |
| |development |
|Identify a conflict situation that you directly or indirectly experienced that |of conflict are described |
|affected others in the workplace. |The effects of conflict on |
| |individual and team performance at work are |
|Briefly explain what may have caused the conflict, describe the stages in the |explained |
|development of the conflict and briefly explain the effects of the conflict on the | |
|performance of the team and individuals at work | |
| | |
| | |
|
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