Leadership
The process, by which a person exerts influence over others and inspires, motivates and directs their activities to achieve group or organizational goals.
When leaders are ineffective, their influence does not contribute to, and often detracts from, goal attainment.
Effective leadership increases an organization’s ability to meet all challenges, including the need to obtain a competitive advantage, the need to foster ethical behavior, and the need to manage a diverse workforce fairly and equitably.
The Nature of Leadership
Leader
An individual who is able to exert influence over other people to help achieve group or organizational goals.
Personal Leadership Style
The specific ways in which a manager chooses to influence others shapes the way that manager approaches the other principal tasks of management.
The challenge is for managers at all levels to develop an effective personal management style.
Distinction between managers and leaders
Managers establish and implement procedures to ensure smooth functioning
Leaders look to the future and chart the course for the organization.
Sources of Managerial Power
Legitimate Power
The authority that a manager has by virtue of his or her position in the firm.
Reward Power
The ability of a manager to give or withhold tangible and intangible rewards.
Coercive Power
The ability of a manager to punish others
Limited in effectiveness and application; can have serious negative side effects
Examples: verbal reprimand, pay cuts, and dismissal
Expert Power
Power that is based on special knowledge, skills, and expertise that the leader possesses.
Tends to be used in a guiding or coaching manner
Referent Power
Power that comes from subordinates’ and coworkers’ respect , admiration, and loyalty
Possessed by managers who are likable and whom subordinates wish to use as a role model
Empowerment
The process of giving employees at all levels in the organization the