Management and Entropy International
Case Study
Toyota (GB)
Automotive Industry
About the Customer
Toyota Motor Corporation is the seventh largest company in the world. Toyota (GB) are a wholly owned subsidiary and are the importers and distributors for Toyota and Lexus vehicles in the UK employing some 400 people across 5 operational sites with an annual turnover in excess of £1.4 billion.
Toyota (GB) PLC have achieved triple certification and use the Entropy System to manage their certification requirements. The Entropy System offered a structured approach and depth of information that was beyond the capabilities of their existing software systems.
Toyota (GB) have implemented the Entropy System at their head office in Epsom, two training centres in Salford and Nottingham, and two vehicle distribution centres in Portbury and Burnaston. It provides a centralised system for data capture and is used for HSEQ task management. It is also used to manage a range of internal audits for HSEQ regulatory compliance, HSEQ standards compliance and internal process verification/validation. Toyota (GB) have built their need for compliance systems over a number of years. In 1991 it was felt that for Toyota to compete within the UK fleet market, it would be beneficial to achieve compliance with the quality standard BS5750, which later became ISO 9001. In 1995 a quality department was set up and the various departmental and site systems created over the past 4 years were amalgamated into one centralised management system. In 1999, as part of their commitment to the environment, Toyota Motor Corporation announced the requirement for all manufacturing sites to achieve compliance with the environmental standard ISO 14001; a second directive soon followed requesting all overseas distributors to follow suit. In 1999, a new health & safety standard -OHSAS 18001- was also launched and, upon review, Toyota (GB) soon realised that their system for managing health & safety compliance was not as effective as it
Toyota (GB)
Automotive Industry
About the Customer
Toyota Motor Corporation is the seventh largest company in the world. Toyota (GB) are a wholly owned subsidiary and are the importers and distributors for Toyota and Lexus vehicles in the UK employing some 400 people across 5 operational sites with an annual turnover in excess of £1.4 billion.
Toyota (GB) PLC have achieved triple certification and use the Entropy System to manage their certification requirements. The Entropy System offered a structured approach and depth of information that was beyond the capabilities of their existing software systems.
Toyota (GB) have implemented the Entropy System at their head office in Epsom, two training centres in Salford and Nottingham, and two vehicle distribution centres in Portbury and Burnaston. It provides a centralised system for data capture and is used for HSEQ task management. It is also used to manage a range of internal audits for HSEQ regulatory compliance, HSEQ standards compliance and internal process verification/validation. Toyota (GB) have built their need for compliance systems over a number of years. In 1991 it was felt that for Toyota to compete within the UK fleet market, it would be beneficial to achieve compliance with the quality standard BS5750, which later became ISO 9001. In 1995 a quality department was set up and the various departmental and site systems created over the past 4 years were amalgamated into one centralised management system. In 1999, as part of their commitment to the environment, Toyota Motor Corporation announced the requirement for all manufacturing sites to achieve compliance with the environmental standard ISO 14001; a second directive soon followed requesting all overseas distributors to follow suit. In 1999, a new health & safety standard -OHSAS 18001- was also launched and, upon review, Toyota (GB) soon realised that their system for managing health & safety compliance was not as effective as it