Management Basics
Fundamentals of Management
Managers and Management
Who Are Managers And Where Do They Work?
Organization
A systematic arrangement of people brought together to accomplish some specific purpose; applies to all organizations.
Common Characteristics of Organizations
Distinct purpose and goals People Systematic structure
3 characteristics
Structure People
B
A
Goals
Distinct Purpose
Deliberate Structure
People
People Differences
Operatives
People who work directly on a job or task and have no responsibility for overseeing the work of others. Individuals in an organization who direct the activities of others.
Managers
Identifying Managers
First-line Managers
Supervisors responsible for directing the day-today activities of operative employees Individuals at levels of management between the first-line manager and top management
Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members
Middle Managers
Top Managers
Top Managers Middle Managers First-Line Managers Nonmanagerial Employees
(Operatives)
Management ???
Management
The process of getting things done, effectively and efficiently, through and with other people Efficiency
Doing the task (thing) correctly; refers to the relationship between inputs and outputs; seeks to minimize resource costs Doing the right task (things) ; goal attainment
Effectiveness
Efficiency (Means) Resource Usage
Effectiveness (Ends) Goal Attainment High Attainment
Low Waste
Management Strives for: Low Resource Waste (high efficiency) High Goal Attainment (high effectiveness)
Efficiency, Effectiveness and Performance
EFFICIENCY LOW H I E G F H F E C T I V E N E L S O S W HIGH
Low efficiency/high effectiveness -right goals ,poor use of resources -right product,
Managers and Management
Who Are Managers And Where Do They Work?
Organization
A systematic arrangement of people brought together to accomplish some specific purpose; applies to all organizations.
Common Characteristics of Organizations
Distinct purpose and goals People Systematic structure
3 characteristics
Structure People
B
A
Goals
Distinct Purpose
Deliberate Structure
People
People Differences
Operatives
People who work directly on a job or task and have no responsibility for overseeing the work of others. Individuals in an organization who direct the activities of others.
Managers
Identifying Managers
First-line Managers
Supervisors responsible for directing the day-today activities of operative employees Individuals at levels of management between the first-line manager and top management
Individuals who are responsible for making decisions about the direction of the organization and establishing policies that affect all organizational members
Middle Managers
Top Managers
Top Managers Middle Managers First-Line Managers Nonmanagerial Employees
(Operatives)
Management ???
Management
The process of getting things done, effectively and efficiently, through and with other people Efficiency
Doing the task (thing) correctly; refers to the relationship between inputs and outputs; seeks to minimize resource costs Doing the right task (things) ; goal attainment
Effectiveness
Efficiency (Means) Resource Usage
Effectiveness (Ends) Goal Attainment High Attainment
Low Waste
Management Strives for: Low Resource Waste (high efficiency) High Goal Attainment (high effectiveness)
Efficiency, Effectiveness and Performance
EFFICIENCY LOW H I E G F H F E C T I V E N E L S O S W HIGH
Low efficiency/high effectiveness -right goals ,poor use of resources -right product,