Management Theory and Practice: Reading Assessment

Management Theory & Practice
Chapters 1 & 2
Reading Assessment

1) A ________ is an example of a first-line manager.
A) division manager
B) store manager
C) regional manager
D) shift manager

2) ________ have titles such as executive vice president, chief operating officer, and chief executive officer.
A) Team leaders
B) Middle managers
C) First-line managers
D) Top managers

3) ________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.
A) Commanding
B) Managing
C) Planning
D) Organizing

4) Whereas ________ is concerned with the means of getting things done, ________ is concerned with the ends, or attainment of organizational goals.
A) effectiveness; efficiency
B) efficiency; effectiveness
C) effectiveness; effability
D) efficiency; experience

5) Today, the basic management functions include ________.
A) planning, organizing, commanding, and coordinating
B) planning, organizing, coordinating, and controlling
C) planning, organizing, commanding, and controlling
D) planning, organizing, leading, and controlling

6) Establishing strategies for achieving organizational goals is a part of the ________ function.
A) leading
B) coordinating
C) planning
D) organizing

7) A manager resolving conflict among organizational members is performing which of the following functions?
A) controlling
B) planning
C) organizing
D) leading

8) The process of monitoring, comparing, and correcting is called ________.
A) controlling
B) planning
C) leading
D) organizing

9) ________ developed a categorization scheme for defining what managers do, consisting of 10 different but highly interrelated roles.
A) Henri Fayol
B) Abraham Maslow
C) Henry Mintzberg
D) Peter Drucker

10) The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg 's managerial roles.
A) interpersonal
B) informational
C) technical
D)