Managing Communication, Knowledge and Information
Information & Work-based knowledge To: Maersk Line of Management Alan Ho From: Communication Manager Liu Zuo Jun Subject: Managing Communications, Knowledge and Information Date: 28 November 2011
Summary We are continue talking about Maersk Line information and work-based knowledge. Having 2 tasks. Outcome 3- Develop communication process to improve the gathering and dissemination of information and organiational knowledge. Including: Evaluate existing processes of communication in an organization and look to ensure and improve appropriateness; Implement and justify improvement to ensure greater integration of systems of communication in that organization; On a personal level, identify weaknesses and develop a personal plan to improve communication skill. Outcome 4- Design and improve appropriate systems for the collection storage and dissemination of and access to the information and knowledge gathered, all include: Evaluate existing approaches to collection, disseminating information and knowledge; Implement and justify appropriate changes to improve the collection formatting storage, disseminating information and knowledge; Implement a strategy to improve access to system of information and knowledge to others as appropriate.
Content
Summary-------------------------------------------------------------------------2
Evaluate existing communication processes in Maersk Line and look to ensure and improve appropriateness-----------------------------4
Implement and justify improvements to ensure greater integration of systems of communication in Maersk Line ---------------------4-5
Identify weaknesses and develop a personal plan to improve communication skills within Maersk Line on a personal level-5
Evaluate existing
Summary We are continue talking about Maersk Line information and work-based knowledge. Having 2 tasks. Outcome 3- Develop communication process to improve the gathering and dissemination of information and organiational knowledge. Including: Evaluate existing processes of communication in an organization and look to ensure and improve appropriateness; Implement and justify improvement to ensure greater integration of systems of communication in that organization; On a personal level, identify weaknesses and develop a personal plan to improve communication skill. Outcome 4- Design and improve appropriate systems for the collection storage and dissemination of and access to the information and knowledge gathered, all include: Evaluate existing approaches to collection, disseminating information and knowledge; Implement and justify appropriate changes to improve the collection formatting storage, disseminating information and knowledge; Implement a strategy to improve access to system of information and knowledge to others as appropriate.
Content
Summary-------------------------------------------------------------------------2
Evaluate existing communication processes in Maersk Line and look to ensure and improve appropriateness-----------------------------4
Implement and justify improvements to ensure greater integration of systems of communication in Maersk Line ---------------------4-5
Identify weaknesses and develop a personal plan to improve communication skills within Maersk Line on a personal level-5
Evaluate existing
References: Knowledge Management Techniques | eHow.com http://www.ehow.com/way_5296246_knowledge-management-techniques.html#ixzz1obc3YG44 Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions; Madanmohan Rao; 2004 Knowledge Management in Theory and Practice; Kimiz Dalkir; 2005 Level 5 BTEC Higher National Diploma in Business Management Managing Communications, knowledge and information