Managing People & Organisations Outcome 1
MOPO - OutCome 1: Case Study
1) A goal is a long term target. Requires around 1 – 5+ years of work and is often not specific enough to be measured. It is achieved by completing numerous ‘objectives’ within its framework. Goals are set by top level teams of businesses. They are intentions.
An objective is a short/mid term target that is more specific and can be measured. They take around 1 – 12 months to complete. Objectives are created by mid and lower level parts of a business, they are made to help achieve a goal given to them by the top tier of the company. Objectives are precise.
A way of reviewing goals/objectives is the S.M.A.R.T. system;
Specific -intentions;
Measurable – use performance criteria to make sure objectives are being completed according to plan;
Agreed – with people responsible for achievement;
Realistic – relevant to needs, and capable of being achieved within time and resources;
Timetabled – signposts and final completion date
Policies are ground rules concerning the style in which an organisation will carry out its business or operations. They represent a ‘code of conduct’ or key values.
The goal here is to become an international airline. This target is a long process and will take a lot of time and effort to complete. The way in which Scotia airways will achieve this goal is by creating a plan which will cut down the goal in to doable steps. Then you will delegate sectors of the appropriate work force to begin creating objectives in order to achieve steps of the plan until it has been completed and the goal has been reached.
2) The main principles of Open systems theory are the Input, Process and Output. Input is what we start with in our value creation method. We have substances like raw materials, labour, cargo, etc. In this case we would have aircraft, pilots, passengers, air crew, cargo, etc. The Process is all about how we use our input to create value. In this case we would move passengers and cargo around the
1) A goal is a long term target. Requires around 1 – 5+ years of work and is often not specific enough to be measured. It is achieved by completing numerous ‘objectives’ within its framework. Goals are set by top level teams of businesses. They are intentions.
An objective is a short/mid term target that is more specific and can be measured. They take around 1 – 12 months to complete. Objectives are created by mid and lower level parts of a business, they are made to help achieve a goal given to them by the top tier of the company. Objectives are precise.
A way of reviewing goals/objectives is the S.M.A.R.T. system;
Specific -intentions;
Measurable – use performance criteria to make sure objectives are being completed according to plan;
Agreed – with people responsible for achievement;
Realistic – relevant to needs, and capable of being achieved within time and resources;
Timetabled – signposts and final completion date
Policies are ground rules concerning the style in which an organisation will carry out its business or operations. They represent a ‘code of conduct’ or key values.
The goal here is to become an international airline. This target is a long process and will take a lot of time and effort to complete. The way in which Scotia airways will achieve this goal is by creating a plan which will cut down the goal in to doable steps. Then you will delegate sectors of the appropriate work force to begin creating objectives in order to achieve steps of the plan until it has been completed and the goal has been reached.
2) The main principles of Open systems theory are the Input, Process and Output. Input is what we start with in our value creation method. We have substances like raw materials, labour, cargo, etc. In this case we would have aircraft, pilots, passengers, air crew, cargo, etc. The Process is all about how we use our input to create value. In this case we would move passengers and cargo around the