Markus K
Capturing Requirements Meeting Customer Intent:
A Structured Methodological Approach
Markus K. Gröner
Dissertation submitted to the Faculty of the
Virginia Polytechnic Institute and State University in partial fulfillment of the requirements for the degree of
Doctor of Philosophy in Computer Science and Applications
Approved:
_________________________
James D. Arthur, Chair
__________________
J.A.N. Lee
__________________
Richard E. Nance
__________________
Linda H. Rosenberg
__________________
MaryBeth Rosson
May, 2002
Blacksburg, Virginia
Keywords: Requirements Engineering, Software Engineering, Methodology
Copyright 2002, Markus K. Gröner
Capturing Requirements Meeting Customer Intent:
A Structured Methodological Approach
Markus K. Gröner
(ABSTRACT)
Product quality is directly related to how well that product meets the customer’s needs and intents. It is paramount, therefore, to capture customer requirements correctly and succinctly. Unfortunately, most development models tend to avoid, or only vaguely define the process by which requirements are generated. Other models rely on formalistic characterizations that require specialized training to understand. To address such drawbacks we introduce the Requirements Generation Model (RGM) that (a) decomposes the conventional “requirements analysis” phase into sub-phases which focus and refine requirements generation activities, (b) constrains and structures those activities, and (c) incorporates a monitoring methodology to assist in detecting and resolving deviations from process activities defined by the RGM. We present an empirical study of the RGM in an industrial setting, and results derived from this study that substantiate the effectiveness of the RGM in producing a better set of requirements.
ACKNOWLEDGEMENTS
I am forever thankful for the wisdom and guidance my advisor Dr. James D. Arthur has provided me over the past seven years. He and I have spent an incredible number of hours together in
A Structured Methodological Approach
Markus K. Gröner
Dissertation submitted to the Faculty of the
Virginia Polytechnic Institute and State University in partial fulfillment of the requirements for the degree of
Doctor of Philosophy in Computer Science and Applications
Approved:
_________________________
James D. Arthur, Chair
__________________
J.A.N. Lee
__________________
Richard E. Nance
__________________
Linda H. Rosenberg
__________________
MaryBeth Rosson
May, 2002
Blacksburg, Virginia
Keywords: Requirements Engineering, Software Engineering, Methodology
Copyright 2002, Markus K. Gröner
Capturing Requirements Meeting Customer Intent:
A Structured Methodological Approach
Markus K. Gröner
(ABSTRACT)
Product quality is directly related to how well that product meets the customer’s needs and intents. It is paramount, therefore, to capture customer requirements correctly and succinctly. Unfortunately, most development models tend to avoid, or only vaguely define the process by which requirements are generated. Other models rely on formalistic characterizations that require specialized training to understand. To address such drawbacks we introduce the Requirements Generation Model (RGM) that (a) decomposes the conventional “requirements analysis” phase into sub-phases which focus and refine requirements generation activities, (b) constrains and structures those activities, and (c) incorporates a monitoring methodology to assist in detecting and resolving deviations from process activities defined by the RGM. We present an empirical study of the RGM in an industrial setting, and results derived from this study that substantiate the effectiveness of the RGM in producing a better set of requirements.
ACKNOWLEDGEMENTS
I am forever thankful for the wisdom and guidance my advisor Dr. James D. Arthur has provided me over the past seven years. He and I have spent an incredible number of hours together in
References: P. Mambrey, R. Oppermann, and A. Tepper, Computer und Partizipation: Ergebnisse zu Gestaltungs- und Handlungspotentialen. Opladen: Westdeutscher Verlag GmbH, 1986. John Wiley & Sons, 1976. IEEE Software, vol. 4, pp. 19-24, 1987. York, NY: Macmillan Publishing Company, 1987. York, NY: McGraw-Hill, 2001. England: Addison-Wesley, 1999. 25-35, 1984. and Techniques," presented at WESCON, 1970. Addison-Wesley, 1996. Publishing Co., 1996. Natural Language Requirements Specifications," presented at 14th Annual Pacific Northwest Software Quality Conference, Portland, 1996. Inc., 1985.