Golden Arches. The success of the McDonald’s corporation is founded on the consistent quality of its hamburgers. Have you ever wondered why McDonald’s hot, fresh products taste the same everywhere in the world? It’s
McDonald’s unique purchasing system and the relationship McDonalds shares with its dedicated suppliers that ensure the quality of products in every restaurant.
At McDonald’s they have a saying, “One
Taste Worldwide”, which is only possible because McDonalds sets strict requirements, which are the foundation of the production standards for the entire McDonald’s supply chain. Consistency of product quality is one of the top priorities for McDonald’s and they are on the leading edge of research and development in order to set new standards in quality. In addition because the McDonalds delivery program is so highly developed, they can trace any individual meat patties back to the supplier’s specific batch. To become one of the suppliers to McDonald’s restaurants, a company has to supply proof of its high operation standards. Cleanliness, consistency and traceability are three key factors that a supplier is judged on.
Located in Linkoping, Sweden Farlo was founded ten years ago for the sole purpose of making McDonalds hamburgers. Farlo produces roughly one million hamburgers per day exclusively for McDonald’s in both Sweden and Finland. For Farlo, the need for quality, consistency and traceability influences each level of production.
OVERALL SYSTEM OBJECTIVES
To improve production quality and capacity while lowering operating costs by streamlining and integrating plant monitoring and business systems. Farlo is required to prove that it meets
McDonald’s high quality requirements by documenting the quality and traceability of each item produced. In the past this has proven to be costly and inefficient using the existing manual