Preview

Memo to the Department Heads of Pegasus to Describe the Goals of the Change Initiative, Which Is the Reorganization. in This Memo You Must Gain the Trust of the Department Heads by a Clear Explanation for the Need for Change

Good Essays
Open Document
Open Document
754 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Memo to the Department Heads of Pegasus to Describe the Goals of the Change Initiative, Which Is the Reorganization. in This Memo You Must Gain the Trust of the Department Heads by a Clear Explanation for the Need for Change
Running Head: Internal and External Consultant

Internal and External Consultant
Phase 1 Db 2
By: Tosha Jones
Professor: Phyllis Parise
Colorado Technical University Online
1/10/2012

This paper is going to talk about the duties of the internal and external consultants. What the roles are and the responsibilities and their functions are within organizations. It will also talk about their duties and the differences between them. We can’t forget about the advantages and the disadvantages of using the both types of consultants. We will also be talking about the impact on the organization and its employees. We need to find out what will work better for the company or organization, so we need to talk about the advantages and disadvantages of the internal and external consultants. A Consultant is a person that is either hired or from the organization to help with the changes that they are doing. They are people that responsible for helping the clients. They are to deliver difficult information to the client. Their function is to process everything to make the change. The consultant’s role is to is to be authentic. That means that they have to be honest and ethical in their work.
Internal Consultants The internal consultant is permanently hired for their company. They work for the organization and are on the payroll. They have a limited by perception and position in the organization. They help their clients address problems and improve business and organization results. They are the ones that have the passion for the wisdom and expertise they bring to the organization. “They are seen as saviors bringing wise counsel” (Scott & Hascall, 2012). The advantages is that they will gain trust with the team members cause they have worked with them a long time as in at least 6 months. The internal consulting struggling for projects, they will have no source of income during that time that they are waiting for work.
External Consultants The external consultant



References: Scott, B., & Hascall, J. (2012). Inside or outside: Internal and external consultants. Retrieved from http://bevscott.com/InsideorOutside.pdf Morrone, A. (2010, February 6). External versus internal consulting. Retrieved from http://www.examiner.com/workplace-in-chicago/external-versus-internal-consulting All Business.com. (2004, Dec 13). The benefits and disadvantages of hiring consultants. Retrieved from http://www.allbusiness.com/human-resources/workforce-management-hiring-consulting/1655-1.html

You May Also Find These Documents Helpful

  • Satisfactory Essays

    You are working for the consultant. Your job is to identify the issues from the response that should be…

    • 509 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    A consultant is some one who is there to offer advice to those in need of assistance. One benefit of Kate using a consultant to help with her business is that she is able to find out what steps are needed to be taken to help the business run smoothly. A consultant is able to help let Katie know what legal steps need to be taken and what is needed to be done to keep the business safe e.g. Having Insurance. According to the case study Kate was unaware that getting the business insured and following laws regarding hygiene, health and safety was necessary, this shows that without a consultant she would have been oblivious to important factors that may have affected the business in the long run. This shows that using a consultant is a benefit to Kate’s business especially as there are specific guidelines that need to be followed when dealing with food products and having which a consultant can inform Kate…

    • 2196 Words
    • 9 Pages
    Satisfactory Essays
  • Good Essays

    There are five internal and external factors that have significant impact on all four functions of management, those being planning, organizing, leading and controlling. Knowing what these factors are, how to identify and address both the internal and external implications of their impact is key to success in any business or project. My paper will focus on one business unit of General Dynamics Information Technology (GDIT), their Health and Human Services Division and the Contact Center business.…

    • 1090 Words
    • 5 Pages
    Good Essays
  • Good Essays

    The management made the decision because they want to solve some particular problem that they either don’t have the time or the expertise to solve. Therefore, consultants will be the best to solve the problem of training and also implement the solutions. Consultants may also help the management team to define the problem they encounter and assist them reach their own conclusion. The involvement of the outside consultants does not move Graeter’s from its roots as a family business. This is because the consultants will be brought in to solve some problem in the business. This will help in the cultivation…

    • 434 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    External resources such as vendor’s consultants provide knowledge and skill necessary for the change. The consultants can make site visits and demonstrate the products, provide their company’s research, and proof of organizational savings to the staff. Training workshops are also another important resource to ensure positive change.…

    • 1536 Words
    • 7 Pages
    Powerful Essays
  • Satisfactory Essays

    3. What unique internal costs might be incurred when outsourcing? What can be done to minimize them? What should NOT be done to minimize them?…

    • 289 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Internal - This audit may be done by a consultant used by the practice to implement how the coding and billing procedures are fairing, how the skill set of…

    • 229 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Outside agents usually are outsourced, they are individuals who do not work for the company and brought in to assist with the change process as an objective opinion. However, these individuals do not have the knowledge of the company and their values and how the employees may perceive the company as it is today. An outside agent will leave once the change process is complete, therefore they have no personal stake in whether the process is successful or if the employees are happy and satisfied.…

    • 866 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Discussion and AnalysisIn the first part of the report, the primary internal and external influence is analyzed following the SWOT Matrix, which is a modern tool for analysis of internal and external environment. In the SWOT Matrix, the S stands for strengths, W for weaknesses, O for opportunities, and T for threats. The strengths and weaknesses are the analysis of internal influence while the opportunities and threats stand for the influence of external environments. In the following part of the report, the strengths, weakness, opportunities and threats that have influence of the organization is discussed one by one.…

    • 3827 Words
    • 12 Pages
    Powerful Essays
  • Good Essays

    External – When a corporation require specifically qualified and skilled staff and there is a limited supply in the market place then the organisation will have to depend on internal supplies by offering special training and development programs.…

    • 1044 Words
    • 4 Pages
    Good Essays
  • Good Essays

    atmosphere and turnover aims. They propose these impacts are more grounded when evaluated among additional…

    • 169 Words
    • 1 Page
    Good Essays
  • Satisfactory Essays

    Organizational change attempts to increase productivity and effectiveness through invigorated employees who are able to develop creativity, imagination, and, above all, innovation. Managing change effectively can be a tough and complex challenge. Organizational change management requires leadership to function properly. Kotter (1995, 98) has acknowledged the formation of a guiding coalition as an important learning point from unsuccessful change initiatives. A recommended approach by Brown and Harvey (2006, 99) is a team consists of an external practitioner working directly with an internal practitioner to initiate and facilitate organizational change. The collaborative relationship between both practitioners provides an integration of abilities, skills, and resources. The external practitioners from outside the organization bring expertise, objectivity, and new insights to organization problems. In contrast, the internal practitioners often operate out of the human resources area. Lawler and Mohrman (2003) stress the significant role of human resources in the formulation and implementation of change strategies. They strongly suggest HR function as a strategic partner in helping the organizations to initiate change management by contributing comprehensive knowledge on organization issues and norms, a long-time acquaintance with employees, and an attentiveness of system strengths and weaknesses (Lawler & Mohrman, 2003). Besides external-internal practitioner team, Karp (2004, 349) also acknowledged that the responsibility for change must be assigned to a broader range of internal and external stakeholders. In order to effectively manage change initiatives, a successful guiding team should involve the chairman, senior managers, board members, representatives from key customers, and even a union leader (Kotter, 1995). From the perspective of Kotter (1995, 98), it is necessary to include external stakeholder due to the…

    • 315 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Many researchers have developed experiments within several organizations that demonstrate the right approach to effective performance consulting. Bell and Jones (2008) reported that "Research and theorizing recognizes that a manager's identification and judgment of a moral problem is a subjective, socially constructed process that can be influenced by principles, theories, and values"(p. 503). Furthermore, research also offers suggestions that serve as a useful guide when engaging in the consulting process. However, when consulting there are seven critical skills that must be used when consulting, and they are as follows; one must define clear objectives and goals, maintain confidentiality, involve people that will be affected by project, forge a partnership, have clear communication, develop contract, and also have a strategy. The purpose of this research paper is to correlate different ways that prove some technical and critical skills of consulting. This paper also intends to give examples and offer techniques used through research that can help one to consult flawlessly. There are several different strategies that can be used during the performance consulting process. When engaging in performance consulting the consultant should find out some information about the company prior to meeting with the client. According to Thamain (2004), effective consultants are social architects who foster a climate of active participation by involving people at all organizational levels in the assessment of the existing system, and in the planning and implementation of the desire change. They also build alliances with support organizations and upper management to assure visibility, priority, resource availability, and overall support for sustaining the organizational improvement beyond its implementation phase"(p. 42). The first section highlights and analyzes the…

    • 4803 Words
    • 20 Pages
    Better Essays
  • Good Essays

    I understand a successful consultant has to be well versed with fundamentals of market analysis, pricing, branding and suggest strategies in sync with changing market dynamics. Therefore, I strongly believe that with my technical knowledge coupled with good managerial and business administration skills with strong grounding in finance, marketing and strategy, I will be able to handle business aspects of the company intelligently, present technical solutions and strategic business proposals to clients, and thus…

    • 514 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Alternatively, the critic can be an external consultant who can leverage naivety and ignorance to hit nails on appropriate heads. External consultants offer the fresh and different perspective that is needed to tackle problems with no apparent solutions. However, these external consultants may sometimes not be privy to the important secrets of the organisation and hence may not be completely…

    • 931 Words
    • 4 Pages
    Good Essays