In this report, I will review and analyze different types of communication and the various technologies used to support them. I will then explain the advantages and disadvantages of each one, the different types of technologies which support them and how they can be applied to benefit the company.
Methods of Communication
SMS/MMS
Short Message Service (SMS) and Multimedia Messaging Service (MMS) are a communication service component of the GSM mobile communication system, using standardized communications protocols that allow the exchange of short text messages between mobile phone devices.[1] Some websites also allow you to communicate to mobiles via SMS for a fixed fee. To send an SMS you simply have to choose a contact from your phone, choose the text message, type up your message and then send it.
Using the internet to send an SMS is also very easy, you just have to create an account with your service provider and just enter the text and number of the person you want to contact and then send it.
MMS however is slightly different, after choosing to send an MMS from the list of options; you have to choose which type of media you want to send. MMS will allow you to send images, videos and audio clips as well as text.[2] Most mobile phones will send and receive MMS but it is not possible to send a MMS through the internet.
One of the main advantages to using MMS or SMS is that it is very easy to use, instant and quite an informal and discreet method of communication. The ability to take a picture and send it via MMS straight away to someone else would be very useful to many people, especially if you want to show a colleague an example if a new product.
Unfortunately, there are also many disadvantages to SMS and MMS. They are not very suitable for sending large amounts of information as typing it up through the phone can be tedious, and reading an extremely long message can also put strain on your eyes. There is always the possibility that