mgt162

INTRODUCTION TO MANAGEMENT
DEFINITION
The process of administering and coordinating resources efficiently and effectively in an effort to achieve the goal of the organization.

MEASURING MANAGERIAL PERFORMANCE
EFFECTIVENESS - BERKESAN
- ‘doing the right things’
- achieve when organization pursue appropriate goals.
- concern with the attainment of organization goals.
- through managerial skills - high attainment

EFFICIENCY – KECEKAPAN
- ‘doing things right’
- getting the most output from least amount of input
- concern with the means of getting things done
- through technology – low waste

MANAGEMENT PROCESS / FUNCTIONS
The set of ongoing decisions and work activities in which managers engage as the plan, organize, lead, and control.
PLANNING
Process of defining goals and defining the actions necessary to achieve those goals.

Plan are formulated
ORGANIZING
Process of determining what tasks are to be done, who will do them and how those task will be managed and coordinated.
Structural arrangement
LEADING
Motivating and directing the member of the organization so that they contribute to the achievement of the organization goals.
Motivating people
CONTROLLING
Monitoring the performance of the organization and identifying deviations between planned and actual results, and taking action if necessary.
Monitor and Evaluate

TYPES OF MANAGERS / MANAGERIAL LEVELS
MANAGERS AT DIFFERENT LEVELS
Three level of managers :
1. Top-level managers - an eye on the outside
2. Middle managers - linking group
3. First line manager - one to one with subordinates
4. Operational employees

MANAGERIAL SKILLS

Production Marketing CEO Supervisor Manager President

Technical Skills – (First Line Management)
The ability to utilize tools, techniques, and procedures that are specific to a particular field for examples supervise individual performance and instructing subordinates how