1.
Preparation for Job Analysis
Lance failed to first familiarize himself with Maple Leaf Shoes Ltd (MLS), which is important as job analysis procedures are affected by an organization’s character. In addition, as MLS is a unionized organization, Lance should have taken measures to ensure that job analysis steps meet various provisions of the collective agreement between the management and the unions. He could also have studied industry and government reports (Schwind, Das, Wagar, Fassina & Bulmash, 2013, p. 52) on Human Resource management (HRM) positions first to collect information on HR management and the factors for job success.
Collection of Job Analysis Information
Lance carried out this phase fairly well. He chose to do face-to-face interviews that allowed him to use his questions as a guide but add other questions when required. (Schwind, Das, et al, 2013, p. 58) He effectively did so by keeping the interviews in an informal and free flowing format, letting the interviewees pursue points they consider relevant. With reference to the textbook, face-to-face interviews also allow for explanation of any vague questions and clarification of ambiguous answers.
In addition, he interviewed both the HR department (incumbents) and supervisors, allowing for verification of information to improve accuracy.
However, the representativeness of the sample (Schwind, Das, et al, 2013, p. 58) may be lacking as Lance only interviewed two out of the five key managers. Furthermore, his interview with Clark was inadequate; Rezkov provided little information as he was new and Joseph McDonald did not provide any useful information, as he was seemingly more concerned for his own job security in order to pay for his son’s medical school fees. According to the textbook, this in turn may affect the validity of the information received.
On top of that, Lance was facing time