Preview

Mirabelli's Summary

Satisfactory Essays
Open Document
Open Document
378 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Mirabelli's Summary
I found Mirabelli's had the idea about how a profession goes under recognitionized for it's potential and skill needed. Before the reading, I had assumptions that serving required little skill and that anyone could do the job. My thoughts were as simple as to take the order, give the order to the cook, and bring the food to costurmer. After the readings, I saw the points Mirabelli was trying to get across. A waiter tends to several costemurs at a time and it's more than just taking a order. How you take the order matters; a waiter should be respectful with a costumer and vice versa. Waiters have a short amount of time to leave an impression and are dependent of tips. Living off minimun wage doesn't support a lifestyle and many rely on tips. …show more content…
Waiter have to memorize the meun and know the selection of each plate. For a new waiter it's challenging knowing the whole meun early on and it takes experience to know the meun. For example, Lou's meun contains ninety main course with a variety of appetizers,side dishes, drinks and to understand it all takes an expertise of the meun. What you know and what you don't know can affect the choice a costumer makes. A waiter not being able to describe a dish will mostly likely not be ordered by the costumer. The waiters also have an abundance amount of patience dealing with different people everyday. I'm costumer that doesn't like to change the preperation of the plate and i'll order a plate that I won't have to change. There are sometimes when i'll change one small thing from the plate, but other than that I just order the meal how it comes. I know some people that like to change almost everything about the order and it makes it harder for the waiter. This reading made me realize that there is more to being a waiter that requires a skill that can't be thought, but learned through

You May Also Find These Documents Helpful

  • Powerful Essays

    A waiter needs to have active listening skills by giving full attention to what other customers are saying. They need to have service orientation, which is actively looking for ways to help people. They also need to have critical thinking, which is using logic and reasoning to identify alternative solutions in different food service scenarios. It is necessary to have satisfactory English Language skills. Sales and marketing skills are a plus (knowledge and methods for showing, promoting, and selling products or services.) For waiters at certain restaurants it is also good to know about food production (knowledge of techniques and equipment for planting, growing, and harvesting food products for consumption, including storage/handling techniques.)…

    • 1153 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Project Long Range

    • 955 Words
    • 4 Pages

    Food-service workers perform an important job that is always in demand. Waiters at restaurants have a responsibility to serve the customers' needs during the time they are in the restaurant. A waiter's salary is typically made up of a small hourly rate of pay and customer gratuity, so it is financially advantageous for a waiter to know how to properly serve customers.…

    • 955 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Second, we had a very talkative and rude waitress. When we first sat down we waited almost 30 minutes just to get our drinks and appetizer put in. On top of getting our drinks late, we had to keep asking for refills. I don’t expect a waitress to keep all drinks completely filled, but when every drink at a table is completely dry, I would think they would need a refill. Paying almost $2.00 for a drink is ridiculous enough, so I try to get what my money is worth. Also on top of all of that, our waitress kept talking to the other table near us while standing at our table. I would have rather not had a waitress and have done it all myself.…

    • 473 Words
    • 2 Pages
    Good Essays
  • Better Essays

    “I tell everyone I’m a Waitress and I’m proud.” (Working in America, pg. 48) In the Delores Dante reading she talks about how proud she is of her work even if she is only a waitress. I think that’s one of the things missing in today’s society. People just don’t take pride in their work anymore. Especially when they are a server. Many server’s now are teenagers and or college students paying their way through college. Rarely can do you find a server who actually TRULY cares about their job. They believe this is just a temporary job on the way to their real job. Yes, sure it may be temporary but that doesn’t mean you can just mess…

    • 1700 Words
    • 7 Pages
    Better Essays
  • Good Essays

    When I first started to work as a waiter, unexplainable excitement ran through my whole body but with time, the job I was so eager to work at, started to dim down and became a bother. When being a waiter it can always go two ways, either people notice your hard working or they don’t care and take advantage of the situation instead. For example in the poem in line 12 it says, “They don’t see me. I bring them cups,” to which I share the mutual thoughts to because when I use to be a waiter, I would go and bring my customers…

    • 759 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Training employees correctly is essential for a successful restaurant. Food service is a customer-contact-intensive business. Every time you hire an employee, you are making a gamble. You might end up with “a great, creative, and ambitious new hire who is a fantastic addition to your team, or you might end up with a glorified robot, doing assigned tasks, and not a fraction more.” (Parsons, 2014) We at Olive Garden, refer to that type of servers as order-takers. We strive to employ and train professional servers and salesmen, that will give each guest a post-worthy dining experience. “In today’s social media environment, people are quick to share their experiences with their friends via…

    • 401 Words
    • 2 Pages
    Good Essays
  • Good Essays

    “The fantastic, frantic footsteps of my coworkers - young sharply dressed waiters - moving in with empty plates and going out with food, hot and ready, on silver platters to bring to those over privileged elitists whose suits and dresses probably cost more than my rent.”…

    • 319 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    grill case

    • 399 Words
    • 2 Pages

    The franchisor of this restaurant always was focused on how he could save waiting time to the client when they come to eat in the restaurant instead of customer’s satisfaction. For this reasons, the owner evaluated important points about the service he has on the restaurant. First, he had a strict police of no-substitutions plates even when they brought the wrong plate and he knows that was bringing complains from the customers. In addition, the franchisor thought that maybe he could reduce items from the menu. Also, he realized they have more clients during the weekend and for that reason he decided to hire one runner staff who just delivers the food from the kitchen to the tables, allowing serves to serve customers more efficiently.…

    • 399 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Tipping Case Study

    • 336 Words
    • 2 Pages

    As discussed in Chapter 27, tipping varies widely and is a controversial topic. We may face some customers who tip generously even after receiving poor service, and other ones that may verbally praise a server for providing excellent service, however, leave the restaurant without tipping. This definitely has an effect on how servers treat customers. However, the quality of service and server’s expectations are not entirely motivated by tipping practices. Countless observable customer and table characteristics affect servers' expectations for receiving a good or poor tip, whether it’s age, race, gender or attire. Those imply servers' stereotypical expectations.…

    • 336 Words
    • 2 Pages
    Good Essays
  • Good Essays

    This was one of the most embarrassing and uncomfortable dining experiences that I had to endure in the Orlando area. I was with a party of ten celebrating the birthday of another family member. We arrived at this location around 7:30 pm, registered with the front desk, and sat for 55 minutes after we questioned and were told that our table for TEN was being prepared. However, we were separated into two groups, thus forcing the birthday person to switch from table to table to thank family members. Almost immediately after we were seated, we questioned the seating arrangements and were told that the hostess wouldn't allow it our table switch for whatever apparent reason. But we noticed that the hostess just literally ignored the waiters concern.…

    • 433 Words
    • 2 Pages
    Good Essays
  • Good Essays

    At the beginning of my part-time waitressing position at Isaac’s, I took up more work than I could handle. A Sunday night dinner shift was around the corner, and I was not prepared. Looking back to when I dismissed any forms of constructive criticism or help, I have since realized that accepting advice, taking responsibility, and making changes to my attitude have helped me develop a work ethic where I am more passionate for learning new things. I was still adapting my work environment while also juggling honors and AP school work during my training when my managers instructed me to serve a table on my own for the first time. Furthermore, my newly profound skills at serving have helped a great deal in improving my proficiency at school and everyday life.…

    • 654 Words
    • 3 Pages
    Good Essays
  • Good Essays

    All too often you get the inattentive waiter that just completely destroys your dining experience. This is the waiter who hates their job and clearly shows it. Let’s call this waiter Derek. First Derek comes to your table after 15 minutes of waiting to ask what you want to drink. Then after another 20 minutes he returns with your drinks and takes your food order. This is when things start to get worse. It starts with Derek getting your order completely wrong, for example bringing you medium well when you clearly asked for medium rare, and ends with you trying to flag down another waiter in an attempt to have your drink refilled. When the times comes for dessert, your waiter is nowhere to be found and you’re stuck waiting for 30 minutes before you get your bill and leave the restaurant angry and unsatisfied. In cases like this, you might as well have stayed home and had pizza delivery.…

    • 689 Words
    • 3 Pages
    Good Essays
  • Good Essays

    While his freelancing was counterproductive to the kitchen and probably motivated by the waiter's desire to increase his tips (and prove his culinary prowess to be superior to the chef's), it shows that the power of suggestive selling, when used properly (unlike in this case) can be a terrific tool to keep your refrigerator inventory turning over at a healthy pace. You can write a lilting description of your venison chops with rosemary and caramelized onion crust so beautiful that it would make Shakespeare jealous but until your waitstaff gets behind it, you might not want to pre-sear any of those chops.…

    • 976 Words
    • 4 Pages
    Good Essays
  • Good Essays

    The Duties and Responsibilities of a Service Crew in any Food Chain are as follows:…

    • 503 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Service was delightful and pleasant; the servers name was Maggie Lynn Boutell, she was very unbelievable in her knowledge of the menu. When explaining the special she was so excited that she made me want to try everything she was telling me about. She had a genuine smile that went from ear to ear, and a don’t worry don’t rush attitude. I had a chance to ask her a few things about the restaurant. Ms. Boutell said “I’ve been working here for two years and I am also the office manager during the day.” I also asked her what she loves about this place and her job. Ms. Boutell said “I love the people that come here and the staff that I work with. Working here I enjoy helping customers because…

    • 557 Words
    • 2 Pages
    Good Essays